Cluster Manager
1 week ago
JOB DESCRIPTION:
- Cluster Manager
Employment Type:
Permanent
Required Experience:
10+ Years
Compensation:
As per company standards
About GoKhana - ToBox Ventures Pvt Ltd:
- GoKhana is a fullstack B2B technology company specializing in end-to-end food programs for corporates and the Next-Gen Digitized Cafeteria.
- Combining technology, logistics, and food service management, GoKhana provides SaaS solutions to digitize corporate cafeterias and eateries in tech parks.
- With an award-winning solution, GoKhana brings food partners, corporate partners, and employees onto a single, transparent platform.
- At GoKhana, simplicity is key, whether in problem-solving, app usage, or operational efficiency.
Website:
www.gokhana.com
About Cluster Manager:
- We are seeking an experienced Cluster Manager to oversee business operations in a designated region.
- The role involves leading daily operations, driving towards business goals, and optimizing profitability.
- Responsibilities also include guiding regional staff, setting performance objectives, ensuring operational compliance, and preparing financial reports.
- The ideal candidate should demonstrate strong leadership, operational efficiency, and revenue achievement.
- Key traits include problem-solving skills and the ability to excel under pressure.
Roles & Responsibilities:
- Achieving business objectives and revenue targets.
- Managing daily operations, budgets, and performance goals.
- Recruiting, training, and supporting staff, conducting performance appraisals.
- Managing stakeholder relations and SLAs.
- Optimizing operations for efficiency and cost-effectiveness.
- Ensuring compliance with standards and quality requirements.
- Adhering to company procedures and standards.
- Preparing and presenting operational and financial reports.
- Handling customer issues, incident reports, and legal compliance.
- Requirements: Degree in business or management, at least 4 years of relevant industry experience, strong communication skills, proficiency in Microsoft Office and project management tools, excellent leadership, multitasking, analytical, and problem-solving abilities.
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