
Service Coordinator
2 days ago
Job Summary:
We are looking for a proactive and organized Service Coordinator to manage and streamline service-related operations. The role involves coordinating activities through the ERP system, handling customer service requests, cold calling, and ensuring timely resolution of service tickets. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask efficiently.
Key Responsibilities:
ERP Coordination: Manage and track service requests, job assignments, and work orders through the ERP system.
Cold Calling: Engage with potential and existing clients to provide service updates, schedule maintenance, and upsell relevant services.
Ticket Resolution: Address and resolve service tickets efficiently, ensuring customer satisfaction and timely service delivery.
Scheduling & Follow-ups: Coordinate with service teams, technicians, and customers to schedule and follow up on service activities.
Customer Support: Serve as the primary point of contact for customers, addressing inquiries, complaints, and feedback professionally.
Data Management: Maintain accurate records of service requests, resolutions, and customer interactions in the system.
Collaboration: Work closely with internal teams, including sales, technical, and operations, to ensure smooth service execution.
Reporting: Generate and analyze reports on service performance, customer feedback, and operational efficiency.
Required Skills & Qualifications:
Bachelors degree or diploma in Business Administration, Customer Service, or a related field.
Prior experience in service coordination, customer service, or a similar role.
Proficiency in ERP systems and CRM software.
Strong communication and interpersonal skills.
Ability to multitask and work under pressure.
Excellent problem-solving and organizational skills.
Proficiency in MS Office (Excel, Word, Outlook).
-
Service Coordinator
2 weeks ago
Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Summary:We are looking for a proactive and organized Service Coordinator to manage and streamline service-related operations. The role involves coordinating activities through the ERP system, handling customer service requests, cold calling, and ensuring timely resolution of service tickets. The ideal candidate should have excellent communication skills,...
-
IT Service Coordinator
2 weeks ago
Bengaluru, Karnataka, India beBeeService Full time ₹ 10,00,000 - ₹ 20,00,000Job Title: IT Service CoordinatorJob DescriptionThe role of an IT Service Coordinator is a dynamic and challenging one that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you will be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service...
-
Service Coordinator
1 week ago
Bengaluru, India SHABARI Full time**SERVICE COORDINATOR** We are seeking a Service Coordinator with experience in the iron steel / fabrication/ machinery automation industry to join our team. The Service Coordinator will be responsible for coordinating customer service activities, ensuring timely delivery of services, and maintaining excellent customer satisfaction levels. Duties and...
-
Service Coordinator
2 weeks ago
Bengaluru, Karnataka, India Tricog Health Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRoles and Responsibilities:Provide support for our service & sales team. Coordinating for service quotes and order processing in coordination with the internal Business Team as per the SLA defined for the department. Validate and execute purchase requests as per the defined SOP and coordinate with customers and the internal team to get necessary documents/...
-
Service Coordinator
2 weeks ago
Bengaluru, Karnataka, India Hunter Douglas, Inc. Full timeJob Title: Service Coordinator Locations: Ahmedabad & Bangalore Employment Type: Full-Time Qualification: Diploma / ITI / Graduate (Electrical / Electronics preferred) Experience: 2+ YearsAbout Hunter Douglas, Hillarys, and 3G CapitalHunter Douglas is a global leader in innovative window coverings and architectural products, with a legacy of over 100...
-
Service Coordinator
2 weeks ago
Bengaluru, Karnataka, India Hunter Douglas, Inc. Full timeJob Title: Service Coordinator Locations: Ahmedabad & Bangalore Employment Type: Full-Time Qualification: Diploma / ITI / Graduate (Electrical / Electronics preferred) Experience: 2+ YearsAbout Hunter Douglas, Hillarys, and 3G CapitalHunter Douglas is a global leader in innovative window coverings and architectural products, with a legacy of over 100...
-
Service Coordinator
4 weeks ago
Bengaluru, Karnataka, India Tricog Health Full timeRoles and Responsibilities: Provide support for our service & sales team. Coordinating for service quotes and order processing in coordination with the internal Business Team as per the SLA defined for the department. Validate and execute purchase requests as per the defined SOP and coordinate with customers and the internal team to get necessary documents/...
-
Service Coordinator
2 weeks ago
Bengaluru, Karnataka, India Tricog Health Full time ₹ 5,00,000 - ₹ 10,00,000 per yearRoles and Responsibilities:Provide support for our service & sales team. Coordinating for service quotes and order processing in coordination with the internal Business Team as per the SLA defined for the department. Validate and execute purchase requests as per the defined SOP and coordinate with customers and the internal team to get necessary documents/...
-
Service Coordinator
2 weeks ago
Bengaluru, India ALMOE Digital Solutions Pvt Ltd Full time**About us**: **ALMOE Digital Solutions Pvt Ltd India**, is a part of Dubai ALMOE. Since its inception in India during 2007-2008, ALMOE Digital Solutions Pvt Ltd caters to Educational Institutions, Corporate Companies, Hotels and Health Care Institutions through its distributions across India direct and via channel sales. Has created a respectable niche in...
-
Service Coordinator
2 weeks ago
Bengaluru, Karnataka, India Tricog Health Full timeRoles and Responsibilities:Provide support for our service & sales team.Coordinating for service quotes and order processing in coordination with the internal Business Team as per the SLA defined for the department.Validate and execute purchase requests as per the defined SOP and coordinate with customers and the internal team to get necessary documents/...