Front Office Associate

1 week ago


hyderabad, India M Square Hotel Full time

Role Description

This is a full-time on-site role as a Front Office Associate at M Square Hotel located in Hyderabad. The Front Office Associate will be responsible for providing excellent customer service, assisting guests with check-in and check-out procedures, managing reservations, handling inquiries and complaints, and ensuring a smooth and pleasant experience for all guests.
Qualifications

  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Ability to handle multiple tasks and prioritize effectively
  • Attention to detail and accuracy
  • Proficiency in using computer systems and software
  • Ability to work well in a team environment
  • Prior experience in a similar role is preferred
  • Minimum high school diploma or equivalent
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