Front Office Associate
1 week ago
Role Description
This is a full-time on-site role as a Front Office Associate at M Square Hotel located in Hyderabad. The Front Office Associate will be responsible for providing excellent customer service, assisting guests with check-in and check-out procedures, managing reservations, handling inquiries and complaints, and ensuring a smooth and pleasant experience for all guests.
Qualifications
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Ability to handle multiple tasks and prioritize effectively
- Attention to detail and accuracy
- Proficiency in using computer systems and software
- Ability to work well in a team environment
- Prior experience in a similar role is preferred
- Minimum high school diploma or equivalent
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