
Operations Assistant
4 weeks ago
"URGENT HIRING"
Job Title:
Operations Assistant – US Shift
Location:
(Vadodara, India) | Strictly Work from Office
Shift Timing:
Night Shift (US Hours)
Salary Range:
₹15,000 – ₹22,000/month
About Us:
We are a fast-growing organization providing exceptional services to clients across the United States.
Our mission is to deliver world-class customer experiences through professionalism and dedication.
Role Overview:
We are seeking a proactive Operations Assistant to handle client communications, resolve inquiries, and ensure outstanding customer support during US business hours.
Key Responsibilities:
- Handle inbound/outbound interactions via phone, email, and chat.
- Provide accurate information and timely solutions.
- Maintain and update client records in CRM systems.
- Collaborate with internal teams to resolve escalations.
- Ensure customer satisfaction and retention.
Requirements:
- Excellent communication skills in English (spoken and written).
- 0-1 year of international support experience preferred (freshers with excellent English welcome).
- Comfortable with night shifts.
- Good problem-solving and interpersonal skills.
- Proficiency in MS Office/CRM tools.
What We Offer:
- Salary: ₹15,000 – ₹22,000/month + incentives
- Lucrative Incentives & benefits
- Career growth opportunities
- Training & supportive work environment
- How to Apply: Send your CV to with the subject line
Operations Assistant – US Shift
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