Front Office Executive/OP Executive – Pune

6 days ago

Pune, India Ankura hospital for women & Children Full time

ROLES & RESPONSIBILITIES

  • Initiate records for new patients and create computer index
  • Emergency cases should be guided to Emergency department without any delay, reception should alert the emergency transport team to provide all help such as stretcher or wheel chair transferring patient comfortably without any delays.
  • Handling patients appointments & rescheduling wherever necessary in consultation with medical director.
  • Updating of patient information, billing & payment collection To check & be informed on consultants shifts & timings
  • To capture all important patient Registration details according to Govt ID Card & generate a unique MRN number.
  • If the patient is for admission, then Govt ID has to be filed in the case sheet & admission has to be done with all proper documents To ensure all consents are taken from the patient or attendant during the admission.
  • To collect advance from IP patient according to the required treatment as per organisation policy.
  • To support the IP Billing dept. whenever required.(Advance collection, Bill closure, settlements…etc.)
  • If the patient is referred by an outside consultant, reference slip details to be entered in a register.
  • Coordinate with all the sub specialty consultants regarding the OP patients and IP patient's visits.
  • As soon as patient is admitted, should inform the respective area / ward in charge and the consultant In charge other stake holders.
  • At the start of shift, executive should make sure that doctors schedule is available, computers are working and telephones are in working order.
  • Particulars of all the admitted patients should be always kept available at the reception.
  • List of telephone numbers of all the Consultants and staff attached with the hospital should be readily available at the reception.
  • Alert call should be made in case of any Code blue, and Code red cases arrives. Ensuring branding material / collaterals are available at OPD in order.

Job Specifications:

  • Minimum Qualifications – Graduate/MHM/MHA
  • Technical Qualifications – Computer Knowledge
  • Minimum – 1 – 5 years as FOE/OP Executive in hospitals
  • Able to speak local language, English and Hindi
  • Flexibility to work rotational shifts

.: Adminstration

Job Type: Full Time

Job Location: Pune

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