Workday Analyst
2 months ago
Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.
Minimum Qualifications:3+ years relevant professional experience in Workday Functional.Must have knowledge in more than one module in Workday. Workday Recruitment, Core HCM & Compensation knowledge is preferableModule Specific knowledge is added advantage. Ex- Workday Security, Onboarding, Talent, Compensation, or Absence, Time/TrackingConversant with Support practices and is sensitive to SLAGood to have: Ticket handling in ServiceNowGood to have: Experience with Agile MethodologiesExperience working with functional HR teams in the development and implementation of technical solutions that improve efficiencies and performanceProven background in problem solving and partnership in a global environmentPassion for working with people and systems, and a strong interest in helping customers succeedAbility to maintain personal and confidential informationSelf-starter and ability to work independently but also collaborate across teams. A team player mentality is a mustResponsible for timely identification and escalation of risks and development of alternative technical and functional approaches when necessary
Responsibilities:Configure, support and optimize the design, development and performance of Workday and related business data systems and processes GloballyAssist with Workday releases by evaluating and testing feature changes and recommend process or system optimization in alignment with business goalsTroubleshoots and resolves production support issues in partnership with People Data Operations team, ESE (IT) team and other cross functional teams as necessary with exceptional customer serviceCollaborates with partners in People Experience, Payroll, Finance, Total Rewards, DES and others to provide support for requests such as minor configuration enhancements and break-fix needsProvides security role administration support in HR tools proactively and upon requestProvides support for Workday, including researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws in close coordination with People and Places teams, ESE (IT) and Regional People Services TeamsContinuously increases technical and industry trend knowledge by participating in Workday Community and other forums, including on-line discussions, brainstorms, voting, training, webinars, etcAssists the PPL COEs and other People Experience teams with the process flows, data analysis, configuration and EIB loads associated with annual and off cycle events such as performance evaluations, merit increases, bonus payments, and job structure enhancementsMonitor and analyze Workday performance and make recommendations to deliver greater operational efficiency and effectivenessAssists with software implementation and upgradesActively participates in user acceptance testing and documentationAssists end-users and internal teams on Workday related issuesEnsure team and system compliance with regulatory requirements, including GDPR, SOX and other control narratives and matricesComply with HR Technology and IT change control processes
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