Centre Manager Operations
1 month ago
The Centre Manager is responsible for managing center operations, and provides leadership in strategic and operational planning. He/She leads the development of center initiatives, and improvements for effective delivery of center programmes and services. He/She also drives the development of procedures, standards, and risk management frameworks to ensure quality teaching, curriculum development and student well-being. He/She also oversees staff professional development, student enrolment and manpower requirements for the center.
Key Responsibility:
● Develop organizational direction for cross-centre partnerships and delivery of services.
● Develop strategic long-term plans to improve the quality of learning environments.
● Drive cross-centre partnerships to enhance initiatives and programmes.
● Drive improvements on systems, processes, operations and risk management initiatives.
● Drive the implementation of the recruitment strategies.
● Establish new or revised policies, procedures and standards.
● Establish processes to improve curriculum and programmes.
● Lead development of center programmes and initiatives.
● Manage escalated feedback from stakeholders.
● Manage staff performance.
● Oversee staff development, training and mentorship programmes.
● Oversee student enrolment for the center.
● Prepare annual work plans and budget plans.
● Report student statistics to the relevant agencies.
● Review manpower plans for approval.
● Set center's directions for engagement with families, community and other stakeholders.
● Set the center's Key Performance Indicators (KPIs).
● Patient Care management: Ensuring our patients receive the highest quality care and support throughout their journey.
● Systems & processes management: Streamlining and optimizing operational procedures for increased efficiency.
● Team management: Leading and guiding a dedicated team to achieve organizational goals.
● Doctor relationship management: Building and maintaining strong relationships with medical professionals.
● Business development / P&L: Driving business growth and managing profit and loss statements.
● Statutory Compliance administration: Ensuring adherence to all legal and regulatory requirements.
● Quality control management: Maintaining and enhancing service quality standards.
● Finance & purchases handling: Overseeing financial matters and procurement processes.
● Day to day Centre Operations management: Ensuring smooth day-to-day functioning of the center.
● Facility & infrastructure management: Managing the center's facilities and infrastructure.
● Reports & MIS: Preparing reports and management information systems for informed decision-making.
Personal Attributes:
● Ability to work in a flexible manner
● Extremely organized and proactive
● Enterprising, self-starter, diligent, and a quick learner
Requirements:
● Bachelor's degree or Master's degree
-
Contact Centre Operations Manager
1 month ago
bangalore, India dnata Full timeJob Purpose To manage the business unit performance in terms of revenue, productivity and service levels through on-going development and leadership of the team in line with all Company policies and procedures and industry best practices.JOB ACCOUNTABILITIES- Plan and priorities business objectives to meet the business targets within the defined...
-
Executive - Experience Centre
1 month ago
bangalore, India Livspace Full timeJob Description This role requires commitment to Customer Satisfaction to drive exemplary customer experience, always putting the customers’ needs first thereby driving the Net Promoter Score (NPS) of Experience Centre. Enthusiastically conveying a commitment towards providing unsurpassed Customer Service and ensuring that the Livspace team is also...
-
Customer Service Lead-Command Centre
2 weeks ago
bangalore, India Australia and New Zealand Banking Group Limited (ANZ) Full timeCustomer Service Lead-Command Centre Customer Service Lead-Command Centre Req ID: Department: Tech COO Domains Enterprise Service Management Division: Technology Location: Bengaluru About the role Role Location: RMZ Bangalore Role Type: Customer Service Lead – Command Centre Shift Schedule: The role required working in 24X7 shift Role...
-
Senior Program Manager
1 month ago
bangalore, India ASSPL - Karnataka - B56 Full timeAbout the team: IN account management team manages some of the most influential sellers on the Amazon.in marketplace with a clear focus on their business growth. Centre of Excellence (CoE) team, within Account Management function, focuses on identifying areas for improvement and develop strategies to elevate seller experience. It provides guidance, support...
-
Customer Service Lead-Command Centre
2 weeks ago
bangalore, India ANZ Full timeAbout the role Role Location: RMZ Bangalore Role Type: Customer Service Lead – Command Centre Shift Schedule: The role required working in 24X7 shift Role responsibilities are: Taking full ownership core IT operational processes and their execution whilst maintaining customer satisfaction through continued customer feedback ...
-
Customer Service
1 month ago
bangalore, India Arin Consultancy Private Limited Full timeFunction : Customer Service & Operations Position Title : Assistant Manager Location : Bangalore Qualifications: Graduation in any discipline NISM MF certification mandatory Work Experience (highlight) : At least 3 – 4 years of prior mutual fund experience in handling investor / customer services related activities ...
-
Community Sales Manager
1 month ago
bangalore, India IWG plc Full timeCommunity Sales Manager Location At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work...
-
Security Operations Manager
2 days ago
bangalore, India Alstom Full timeReq ID:429803 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community...
-
bangalore, India Paradise Placement Consultancy Full timeJob Description: Required: Proven work experience as a Windows Server Administrator /Architecture. Experience in Data Centre, Cloud Computing. Familiarity with modern operating systems and server platforms. Managed a team of 2 to 4 members at least. Knowledge of network security systems, intrusion detection systems, and data backup. ...
-
Manager-Retail Operations
1 month ago
bangalore, India Titan Company Full timeJob Description: Job Description: Manager - Retail Operations Unique Job Role Manager Retail & Trade Operations Function Sales Reporting to Business Head-WEFA Business IBD - Watches Grade L6/L7 Date --- Job Details To lead sales planning & execution for the watches, fragrances and accessories, developing future levers of business...
-
Group Manager – Security Operations Center
2 days ago
bangalore, India DP World Australia Full timeKEY ACCOUNTABILITIES Lead and manage the day-to-day operations of the DPW SOC, ensuring the timely and effective detection, analysis, and response to security incidents. Develop and enforce standard operating procedures (SOPs) to streamline SOC processes and workflows. Monitor SOC performance metrics and key performance indicators (KPIs) to ensure...
-
Security Operations Centre Lead
2 weeks ago
Bangalore, India Careerfit.ai Full timeResponsibilities :- Lead and manage a team of SOC analysts, providing direction, mentorship, and technical guidance to effectively:- Detect and investigate security incidents- Respond to security incidents with efficient mitigation strategies- Develop and implement robust SOC processes, procedures, and workflows, ensuring:- Efficient incident management-...
-
Security Operations Centre Lead
4 weeks ago
Bangalore, Karnataka, India Careerfit.ai Full timeResponsibilities :- Lead and manage a team of SOC analysts, providing direction, mentorship, and technical guidance to effectively:- Detect and investigate security incidents- Respond to security incidents with efficient mitigation strategies- Develop and implement robust SOC processes, procedures, and workflows, ensuring:- Efficient incident management-...
-
Security Operations Centre Lead
1 month ago
bangalore, India Careerfit.ai Full timeResponsibilities :- Lead and manage a team of SOC analysts, providing direction, mentorship, and technical guidance to effectively:- Detect and investigate security incidents- Respond to security incidents with efficient mitigation strategies- Develop and implement robust SOC processes, procedures, and workflows, ensuring:- Efficient incident management-...
-
FB Manager
3 weeks ago
bangalore, India White Force Outsourcing Pvt Ltd Full timeTaking responsibility for the dailyoperations of the Front of House and Kitchen teams at TheManagement Centre Attending weekly venue operations meeting toprovide catering updates Develop the business plan and identifycommercial opportunities "\uf0b7 Customer Service,\uf0b7 Attentionto Detail,\uf0b7 Inspirational Leadership,\uf0b7...
-
bangalore, India Renous Extenserve Private Limited Full timeWe recommend you join our Telegram Channel to learn about all the Open Positions: Location: Bangalore Job Type: Permanent Job Responsibilities: Managing and tracking of inventory levels in the warehouses Manage vendors for the existing and the upcoming products Take care of procurement and work with the warehouse team to ensure that orders are...
-
Operations Manager
3 weeks ago
bangalore, India StoneX Full timeOverview To oversee, and provide leadership and guidance to, a number of support teams based in India providing offshored services to StoneX entities based in both the US and EMEAA. This role will include, but not be limited to, oversight of teams involved in Trade Processing, Operations Systems, Reconciliations, Brokerage and Client Services...
-
Operations Manager
1 week ago
bangalore, India Paywize Full timeOPERATIONS MANAGER - FOREXQualifications:- Bachelor's degree, with 4 to 5 years of relevant experience in the financial industry or fintech sectors preferred.- Demonstrated network within the forex remittance market, exchange companies, and related sectors.- Proven track record of success in a sales environment, preferably in a managerial capacity.-...
-
Operations Manager
1 week ago
bangalore, India Paywize Full timeOPERATIONS MANAGER - FOREX Qualifications: - Bachelor's degree, with 4 to 5 years of relevant experience in the financial industry or fintech sectors preferred. - Demonstrated network within the forex remittance market, exchange companies, and related sectors. - Proven track record of success in a sales environment, preferably in a managerial capacity. -...
-
bangalore, India Sony UK Technology Centre Full timeWe look for the risk-takers , the collaborators , the inspired and the inspirational . We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk. The conversation starts here. If this role...