Centre Manager Operations

1 month ago


bangalore, India Jobstronaut Full time
The client is in the Healthcare sector and is looking to hire a Center Manager to join their team at Bangalore.
The Centre Manager is responsible for managing center operations, and provides leadership in strategic and operational planning. He/She leads the development of center initiatives, and improvements for effective delivery of center programmes and services. He/She also drives the development of procedures, standards, and risk management frameworks to ensure quality teaching, curriculum development and student well-being. He/She also oversees staff professional development, student enrolment and manpower requirements for the center.
Key Responsibility:
● Develop organizational direction for cross-centre partnerships and delivery of services.
● Develop strategic long-term plans to improve the quality of learning environments.
● Drive cross-centre partnerships to enhance initiatives and programmes.
● Drive improvements on systems, processes, operations and risk management initiatives.
● Drive the implementation of the recruitment strategies.
● Establish new or revised policies, procedures and standards.
● Establish processes to improve curriculum and programmes.
● Lead development of center programmes and initiatives.
● Manage escalated feedback from stakeholders.
● Manage staff performance.
● Oversee staff development, training and mentorship programmes.
● Oversee student enrolment for the center.
● Prepare annual work plans and budget plans.
● Report student statistics to the relevant agencies.
● Review manpower plans for approval.
● Set center's directions for engagement with families, community and other stakeholders.
● Set the center's Key Performance Indicators (KPIs).
● Patient Care management: Ensuring our patients receive the highest quality care and support throughout their journey.
● Systems & processes management: Streamlining and optimizing operational procedures for increased efficiency.
● Team management: Leading and guiding a dedicated team to achieve organizational goals.
● Doctor relationship management: Building and maintaining strong relationships with medical professionals.
● Business development / P&L: Driving business growth and managing profit and loss statements.
● Statutory Compliance administration: Ensuring adherence to all legal and regulatory requirements.
● Quality control management: Maintaining and enhancing service quality standards.
● Finance & purchases handling: Overseeing financial matters and procurement processes.
● Day to day Centre Operations management: Ensuring smooth day-to-day functioning of the center.
● Facility & infrastructure management: Managing the center's facilities and infrastructure.
● Reports & MIS: Preparing reports and management information systems for informed decision-making.
Personal Attributes:
● Ability to work in a flexible manner
● Extremely organized and proactive
● Enterprising, self-starter, diligent, and a quick learner
Requirements:
● Bachelor's degree or Master's degree

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