Operations Manager
4 weeks ago
OPERATIONS MANAGER - FOREX
Qualifications:
- Bachelor's degree, with 4 to 5 years of relevant experience in the financial industry or fintech sectors preferred.
- Demonstrated network within the forex remittance market, exchange companies, and related sectors.
- Proven track record of success in a sales environment, preferably in a managerial capacity.
- Proficiency in MS Office, Excel & PowerPoint; experience with relevant software tools considered an asset.
- Positive attitude, adaptable nature, and ability to thrive in a fast-paced, dynamic environment.
- Flexibility to work flexible hours and a willingness to adapt to changing market conditions.
- Knowledge of forex, outward remittance, and financial markets desirable.
- Analytically strong with a willingness to work in a tech-driven environment.
Responsibilities:
- Drive growth and achieve sales targets by effectively managing the operations team.
- Develop and execute strategic business plans to expand our customer base and maintain a strong market presence.
- Lead recruitment, goal-setting, coaching, and performance monitoring of operations staff.
- Cultivate and maintain strong, long-lasting customer relationships by understanding client needs and providing tailored solutions.
- Prepare and present reports on operational performance, sales, revenue, and expenses to the management team.
- Identify emerging markets, market shifts, and new products, while staying informed about competition status.
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