Operations Manager

4 weeks ago


bangalore, India Paywize Full time

OPERATIONS MANAGER - FOREX


Qualifications:

- Bachelor's degree, with 4 to 5 years of relevant experience in the financial industry or fintech sectors preferred.

- Demonstrated network within the forex remittance market, exchange companies, and related sectors.

- Proven track record of success in a sales environment, preferably in a managerial capacity.

- Proficiency in MS Office, Excel & PowerPoint; experience with relevant software tools considered an asset.

- Positive attitude, adaptable nature, and ability to thrive in a fast-paced, dynamic environment.

- Flexibility to work flexible hours and a willingness to adapt to changing market conditions.

- Knowledge of forex, outward remittance, and financial markets desirable.

- Analytically strong with a willingness to work in a tech-driven environment.


Responsibilities:

- Drive growth and achieve sales targets by effectively managing the operations team.

- Develop and execute strategic business plans to expand our customer base and maintain a strong market presence.

- Lead recruitment, goal-setting, coaching, and performance monitoring of operations staff.

- Cultivate and maintain strong, long-lasting customer relationships by understanding client needs and providing tailored solutions.

- Prepare and present reports on operational performance, sales, revenue, and expenses to the management team.

- Identify emerging markets, market shifts, and new products, while staying informed about competition status.



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