Contact Center Solutions-Lead

Recruitment Lead: Contact Centre Hiring Minimum 5 years in Talent Acquisition for Contact Centre Role Overview:Internal recruitment team member is responsible for managing the end-to-end recruitment process for the contact center. This includes sourcing candidates, conducting interviews, and collaborating with hiring managers to fill open positions. The role...

About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

******Direct Walk-In Derive Monday to Sunday ******Walk-in Interviews for Customer Service Associate Banking ProcessWalk-in Interview Monday to SundayWalk-in Interview Time: 10:00AM-5:00PMVenue: Infotech center IGT Solutions, Ground floor, 1140 old Delhi Gurgaon road Sector 22AKey Responsibilities:Handle customer inquiries and resolve issues...

The Lead Retention & Churn management role is to manage the customer retention for Broadband & Air Fiber customers forPan IndiaLevel: Sr Manager / DGMRole requires a combination of strategic thinking & hands on management skills to drive retention activitiesManage the roadmap for retention for Broadband & Air Fiber customersDevelop comprehensive retention...

The Lead Retention & Churn management role is to manage the customer retention for Broadband & Air Fiber customers for Pan IndiaLevel:- Sr Manager / DGMRole requires a combination of strategic thinking & hands on management skills to drive retention activitiesManage the roadmap for retention for Broadband & Air Fiber customersDevelop comprehensive retention...

Lead – Architect (A2)Location: Gurgaon / Airtel Center Experience: 6 8 Years Job Description: Desired profile & Job Knowledge: Engineering Graduate in Telecommunication. Relevant experience in Telecom network Installation Commissioning and Configuration is necessary.Good understanding of Solution design, technology and platform is mustNetwork Skill &...

Lead – Architect (A2)Location: Gurgaon / Airtel Center Experience: 6 - 8 Years Job Description: Desired profile & Job Knowledge: Engineering Graduate in Telecommunication. Relevant experience in Telecom network Installation Commissioning and Configuration is necessary.Good understanding of Solution design, technology and platform is mustNetwork Skill &...

Location – Gurugram Should have strong experience of Marketing in Software / Saas based organizations● Prime focus for this team is to increase Recurring Revenue for the License Sales, IncreaseAdoption rate and rate of concurrent users● Strong experience in driving account based marketing for specific customer segments● Drive KPI’s for the team on...

About noon:noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress;we’re six years in,...

Position TitleSales Head – Lending operations Background and ExpectationPosition Title : Vice President Team : 550+ Strong workforce spread across core sales, operations, training & quality.Location : Gurugram, India Reporting to : Chief Growth officerIndifi is currently experiencing a significant turning point in its growth trajectory. The monthly...

JD – Lead – Provisioning, Audit & Compliances The Lead Provisioning role is to ensure seamless provisioning for Broadband & Air Fiber customersOwner for ensuring error free provisioning of customer orders in all systems for Broadband & Air FiberEstablish risk mitigation strategies to safeguard against potential challenges or disruptionsEnsure compliance...

Job DescriptionRole Solution engineer Power BIExperience 8 to 10 yearsOverviewThis is a full-time Hybrid role for a solution engineer Power BI with Strong SQL Skills. The Senior Power BI and power Apps Developer will be responsible for creating, developing, and managing data models, designing and implementing dashboards, demonstrating analytical skills. This...

Job DescriptionRole- Solution engineer Power BIExperience- 8 to 10 yearsOverviewThis is a full-time Hybrid role for a solution engineer Power BI with Strong SQL Skills. The Senior Power BI and power Apps Developer will be responsible for creating, developing, and managing data models, designing and implementing dashboards, demonstrating analytical skills....

Job Title: Cloud Solution Specialist- SecurityAbout Insight:Founded in 1998, Insight is headquartered in Chandler, Arizona, USA and has more and has more than 13000+ Teammates worldwide with global presence in Canada, United Kingdom, Germany, Australia, India, Singapore and many more. With offices in the prime location -Gurgaon and Bangalore we have 1000+...

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to...

** Hiring for Top banking process Customer Service **The ideal candidate for this position will help customers with Credit Card issues and maintain good relationship with Client with upselling !ResponsibilitiesCall handlingCustomer satisfactionUpselling on credit cardQualificationsBachelor's degree must0 1 year professional working experienceBFSI (Banking)...

** Hiring for Top banking process - Customer Service **The ideal candidate for this position will help customers with Credit Card issues and maintain good relationship with Client with upselling !ResponsibilitiesCall handlingCustomer satisfactionUpselling on credit cardQualificationsBachelor's degree must0 - 1 year professional working experienceBFSI...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

CTC 16-18 LpaExp 5-8 yearsTeam Leading experience is mandatoryAngular framework, Front endNotice Period Not more than 30 daysKey Responsibilities: Lead a team of Angular developers, fostering a collaborative and high-performance atmosphere, offering technical guidance and mentorship to encourage team members' professional growth and development.Architect and...