Recruitment Lead

7 days ago


Uncha Samana, India Three Across Full time

Recruitment Lead: Contact Centre Hiring Minimum 5 years in Talent Acquisition for Contact Centre Role Overview:Internal recruitment team member is responsible for managing the end-to-end recruitment process for the contact center. This includes sourcing candidates, conducting interviews, and collaborating with hiring managers to fill open positions. The role requires a strong understanding of recruitment practices and the ability to work in a fast-paced environment. Key Responsibilities:Collaboration and Planning:Work closely with hiring managers to understand staffing requirements and plan recruitment drives to attract qualifies candidatesSourcing and Screening:Source candidates through various channels, including job boards, social media, and employee referrals.Screen resumes and applications to shortlist candidates for interviews.Interviewing and Selection:Conduct interviews at various stages of the hiring process, including phone screenings and in-person interviews.Evaluate candidates based on their skills, experience, and cultural fit with the organization.Candidate Experience:Ensure a positive candidate experience by providing timely feedback and updates throughout the recruitment process and beyond.Data Management and Reporting:Maintain accurate records of recruitment activities and candidate information.Report on recruitment metrics and provide insights to improve the hiring process.Required Skills and Qualifications:Proven experience in recruitment, preferably within a contact center or similar environment.Knowledge of full cycle recruiting and various interview formats.Excellent verbal and written communication skills.Ability to build strong relationships with candidates and internal stakeholders.Attention to detail in managing candidate data and recruitment processes.Education and Experience:Bachelor's Degree Experience with Applicant Tracking Systems (ATS) and resume databases is preferredLocation: GurgaonIf you have the passion to recruit, do apply at


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