cis service delivery management-cis major incident manager

Candidate with 6-8 years of experience of Incident, Major Incident & Service request management processes of ITSMThe role requires proactively run incident processes and analyze incident metrics.Identifying changes in the support processes and change the incident management process respectivelyConduct regular review of incident management process and drive...

Job Description - A globally focused shipping and terminal organisation. - Achieve its goals by successfully innovating and creating world class solutions. Job Description - Manage and lead the resolution of major incidents to restore services efficiently. - Coordinate cross-functional teams to identify root causes and implement solutions. - Ensure timely...

**JD: - CI/CD** Person can support the following CI/CD operations with multiple working Pipelines. Work expertise and familiarity with the DevOps catalog, libraries, and environment using Salesforce Commerce Cloud (SFCC) Expertise in Azure CI/CD pipelines in everyday activities consist of - Support build and release were developed to facilitate the...

JD :- CI/CDPerson can support the following CI/CD operations with multiple working Pipelines.Work expertise and familiarity with the DevOps catalog, libraries, and environment using Salesforce Commerce Cloud (SFCC)Expertise in Azure CI/CD pipelines in everyday activities consist ofSupport build and release were developed to facilitate the deployment of SFCC...

Job Description Scope: - Service Manager is key during a major incident lifecycle. Expectation from the role is to ensure all the Cloud related activities are completed by the respective Cross functional teams in the timely fashion to support the implementation teams. Proactively highlight risks and escalate to leadership to avoid delivery timeline...

Job Description Required Skills - 5+ years of experience as an incident manager - Strong ITSM experience (incident, change, and problem management) - Proven ability to provide solutions for optimization and process improvement around ITSM and reoccurring incidents - Experience with daily operational incident tickets (not major incidents) - Service Now...

Are you excited about an opportunity to manage some of the biggest major incidents on the internetDo you enjoy working in a fast-paced cross-functional global environmentJoin our world class Incident Response And Prevention Team IRAPT Join Akamai s Incident Response And Prevention Team IRAPT part of the Support Services group You will manage major...

Job Description As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing...

Do you like working on high impact incidents and problem solvingWould you like the opportunity to solve critical technical challengesAct as a trusted AdvisorThe Incident Coordination team is part of the Infrastructure Engineering Operations group We re a team whose goals are ensuring that incidents are quickly mitigated incident status is well...

As Incident Manager IV, you will be the link between our Support, Engineering and Infrastructure teams. You will enable a better experience for our customers by organizing and driving the investigation of production issues in our application, which is a SaaS product consisting of Spring based microservices, ML models and data pipelines hosted within the AWS...