Telesales specialist

1 week ago

Ahmedabad, India Australian Premium Solar Full time

Department: Sales & OperationsLocation: Head Office – AhmedabadReporting To: Regional Sales ManagerExperience: 0–2 YearsQualification: Graduate / MBAAny Local Languages: Telugu, Kannada, Malayalam, Tamil, Hindi, Gujarati & EnglishJob Summary:We are seeking a Sales Coordinator to support the sales team by managing internal communication, processing orders, coordinating with factory/warehouse/logistics, and maintaining customer and distributor relationships. This is a back-end sales support role crucial to ensuring smooth operations and timely execution of sales.Key Responsibilities:Sales Coordination:Coordinate with field sales engineers, distributors, and customers for order processing.Handle inquiries, prepare quotations, and follow up for order confirmations.Manage and maintain records of customer details, pricing, and orders.Order & Dispatch Management:Process sales orders and coordinate with the logistics/factory team for timely dispatches.Track inventory and provide updates to the sales team.Communicate delivery timelines and resolve any logistics-related issues.Customer Support:Assist customers with order status, basic technical clarifications, and documentation.Coordinate after-sales service requests and hand over details to the service team.Maintain strong communication with distributors and channel partners.Reporting & Documentation:Prepare daily/weekly/monthly MIS reports on sales, orders, and dispatch status.Maintain updated records for sales leads, pricing, order tracking, and payment follow-ups.Support in generating sales performance reports for management review.Skills & Requirements:Strong communication and coordination skills (written and verbal).Proficient in MS Office (especially Excel), ERP/CRM software.Ability to multitask and work under pressure in a fast-paced environment.Detail-oriented with strong organizational skills.

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