ServiceNow CSM Developer

3 weeks ago

Bengaluru, India Compugra Systems Inc Full time

Position: ServiceNow CSM Developer

Work Mode: Work from Office (2–3 days/week)

Location: Bangalore, Onsite

Experience:
 5+ Years only

Project Duration:
 12+Months (Contract) only

Notice Period:
 Immediate join to 15 Days Preferred

Certifications:
 ServiceNow CSM certifications Plus

Job Description & Required Skills:

Required Skills and Experience:

· ServiceNow Development Experience:
At least 5 years'
experience in

ServiceNow development, experience with CSM and ITSM modules (Case

Management, Knowledge Management, Service Portal, Virtual Agent, etc.).

· Technical Skills: ServiceNow scripting languages such as JavaScript,

Business Rules, Client Scripts, UI Actions, UI Pages, and ServiceNow

Workflow/Flow.

· CSM Experience: Exposure to and/or implementing experience within

Customer Service Management (CSM) modules.

· TPSM experience: Experience with or implementing Technology Provider

Service Management (TPSM) including Service Bridge for ServiceNow to

ServiceNow is a plus.

· Integration Skills: Experience with REST integrations and understanding of

how to integrate ServiceNow with third-party systems.

· Problem-Solving: Ability to identify technical problems and propose

innovative solutions that enhance system functionality and efficiency.

· Collaboration: Strong team player with the ability to collaborate effectively

with cross-functional teams.

· Communication Skills: Excellent written and verbal communication skills,

with the ability to articulate technical concepts clearly.

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