
ServiceNow CSM Developer
18 hours ago
Position: ServiceNow CSM Developer
Work Mode: Work from Office (2–3 days/week)
Location: Bangalore, Onsite
Experience:
5+ Years only
Project Duration:
12+Months (Contract) only
Notice Period:
Immediate join to 15 Days Preferred
Certifications:
ServiceNow CSM certifications Plus
Job Description & Required Skills:
Required Skills and Experience:
· ServiceNow Development Experience:
At least 5 years'
experience in
ServiceNow development, experience with CSM and ITSM modules (Case
Management, Knowledge Management, Service Portal, Virtual Agent, etc.).
· Technical Skills: ServiceNow scripting languages such as JavaScript,
Business Rules, Client Scripts, UI Actions, UI Pages, and ServiceNow
Workflow/Flow.
· CSM Experience: Exposure to and/or implementing experience within
Customer Service Management (CSM) modules.
· TPSM experience: Experience with or implementing Technology Provider
Service Management (TPSM) including Service Bridge for ServiceNow to
ServiceNow is a plus.
· Integration Skills: Experience with REST integrations and understanding of
how to integrate ServiceNow with third-party systems.
· Problem-Solving: Ability to identify technical problems and propose
innovative solutions that enhance system functionality and efficiency.
· Collaboration: Strong team player with the ability to collaborate effectively
with cross-functional teams.
· Communication Skills: Excellent written and verbal communication skills,
with the ability to articulate technical concepts clearly.
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