Client Relationship Executive

3 days ago

Surat, India 4x Engineer Full time

1. Client Relationship Manager

Responsible for building and maintaining strong client relationships. Understands client needs, ensures smooth project communication, manages feedback, and works with the technical team to deliver successful software solutions.

2. Customer Support Executive

Handles customer queries, provides technical and non-technical support, resolves issues via email/phone/chat, and ensures customer satisfaction. Maintains proper documentation of client issues and escalates to the development team when needed.

3. Sales & Marketing Executive

Focuses on generating leads, pitching software solutions, preparing proposals, and closing deals. Works on marketing strategies, campaigns, and presentations to attract new clients while maintaining relationships with existing ones.

4. Social Media Manager

Manages companys online presence across platforms. Creates and schedules posts, runs ad campaigns, engages with the community, and promotes software products/services. Tracks performance analytics and builds brand awareness.

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