Head of Insurance

The resumes will be shortlisted and moving forward based on the below criteria's ONLY

Preferred

Experience: Minimum-7-10 years or 10-15 years (Including heading insurance for 3 years).

• Marine Insurance
• Lawyers
• Ship owners

The candidate must be dealed with the below criteria :

• How many vessels you were managing for insurance. All type of insurance such as HNM, P&I , Loss of hire insurance.
• Experience in claim handling
• How is your relationship with PNI club and brokers.

Office- Emarat Shipping Management India Private LTD E wing office, unit no 7, 5th floor Times Square Premises, CTS No 758/759, opp Mittal Industrial State, Marol Andhere East, Mumbai.

For more details contact Rose Maria Babu, , Email id-

JOB DESCRIPTION

Roles & Responsibilities

1. HOD Overall Roles & Responsibilities

Role

Serve as the overall leader of the Marine Insurance & Claims (MI&C) Department.

Act as the authorized point of contact and escalation for all Marine Insurance and Claims

related matters within the company and with external entities as per the reporting standards

mentioned in the departmental manual (COP)

Represent EMARAT Maritime LLC as the Group Principal in all marine insurance and claims

policies and functions.

Responsibilities

Ensure comprehensive implementation of all marine insurance procedures across the

company.

Maintain oversight of Marine insurance policy coverage, placements, certificates, claims,

renewals, and documentation.

Approve high-value decisions in consultation with MD/CFO, including settlements and policy

endorsements.

Uphold compliance with Marine insurance policy terms and international regulations.

2. Risk Assessment & Policy Management

Role

Lead all insurance policy planning and risk mitigation initiatives.

Act as the strategic decision-maker for placement and renewal of all marine insurance lines.

Responsibilities

Review and approve insurance renewals, endorsements, and premium structures.

Assess risks related to voyages (e.g., war zones, piracy areas) and advise on War Risk/K&R/INL

coverage.

Validate statutory and financial coverage for port entries as per departmental manual.

Monitor policy expiration timelines and initiate renewals with brokers as needed.

3. Claims Management & Settlement

Role

Oversee the complete life cycle of insurance claims, ensuring timely resolution and compliance

with insurer protocols as per the departmental manual.

Manage complex or high value claim as per the approvals structures in the manual / ERP.

Responsibilities

Emarat Maritime

Review all incoming claims (P&I, H&M, FD&D, LOH) and ensure accurate registration in

CIMS.

Liaise with P&I Clubs, Brokers, insurers, for negotiations, and settlements.

Approve high value settlements, RRAs, and recoveries in coordination with CFO/MD.

Ensure claim files are closed with complete documentation and reimbursement.

4. Team Performance Management

Role

Act as direct supervisor and mentor for MI&C team members.

Ensure optimal departmental structure, delegation, and staff performance.

Responsibilities

Assign duties to IOs, SCEs, and IEs based on claim or policy complexity.

Conduct regular reviews of claim closures, ERP entries, and broker interactions.

Oversee internal claims summary updates and compliance with Departmental manual.

Identify areas for performance improvement and implement corrective measures.

5. Training, Development & Knowledge Management

Role

Promote a culture of continuous learning and procedural excellence within the MI&C team.

Responsibilities

Facilitate regular training on policy requirements, claim handling, and compliance

updates.

Maintain an up-to-date digital repository of policies, procedures, claim trackers, and audit

documents.

Share updates on international regulatory changes and insurer requirements.

Encourage internal knowledge sharing and succession planning.

6. Regulatory Compliance & Audit Coordination

Role

Ensure the MI&C Department meets all internal and external compliance and audit

requirements.

Responsibilities

Verify that vessels maintain valid certificates required for port entry as per the ERP system

Facilitate internal audits and external insurer audits, ensuring timely data submission.

Monitor compliance with international regulations (e.g., OPA 90, Canada Shipping Act,

MLC).

Lead the closure of audit observations and preventive action implementation.

Emarat Maritime

7. Vendor, Broker & Stakeholder Management

Role

Act as the primary contact for all marine insurance brokers, clubs, surveyors, and legal.

Responsibilities

Appoint and evaluate performance of brokers and claims handlers.

Manage service-level expectations with P&I Clubs, H&M insurers, FD&D underwriters, and

LOH adjusters.

Coordinate with legal teams for complex disputes or FD&D matters.

Ensure timely communication between internal stakeholders and external vendors.

8. Reporting, Analysis & Strategic Inputs

Role

Provide leadership-level reporting and strategic direction based on risk and claim trends.

Responsibilities

Prepare risk reports and insurance summaries for MD/CFO and board-level review.

Analyze claim frequency, deductible impact, and loss ratios to recommend changes.

Track premium movements and cost-saving opportunities in coordination with brokers.

Develop long-term strategies to optimize coverage and reduce exposure.

9. Leadership & Cross-Functional Collaboration

Role

Act as MI&C's representative in interdepartmental coordination and emergency response

Responsibilities

Coordinate with internal stake holder on insurance issues.

Participate in QHSE meetings, emergency drills, and internal review panels.

Facilitate effective communication during vessel incidents and claim activations.

10. Emergency & Crisis Response Collaboration

Role

Represent the Group Principal in insurance policies i.e. EMARAT Maritime LLC

Responsibilities

Ensure unified policy placement and claims management of the team.

Act as the point of contact for brokers and insurers and legal representatives

Coordinate consolidated risk positions.

Engage with Emergency Contact Points as below:

Internal Stakeholders: Senior Management and all departments of Emarat Maritime.

Emarat Maritime

External Stakeholders: Marine Brokers, P&I Clubs (insurers)P&I Correspondents, Retainer

lawyers, FD&D club solicitors, Sanction specialist lawyers, Marine loss adjusters, Marine

Surveyors. Hull and Machinery leaders, Loss of Hire insurers

Qualifications & Experience

Education:

Master's in law, or Risk Management or Insurance law

Experience: Minimum 10–15 years in marine insurance/claims handling

Technical Skills and

Professional knowledge

Strong understanding of Marine insurance policies, claim processes,

and marine insurance rules and regulations

Behavioural

Competencies

Strategic Thinking

Team management & Leadership qualities

Problem Solving & informative decision Making

Collaboration & Stakeholder Management

Analytical Thinking & Attention to Detail

Communication & influencing

Change Management & Innovation

Ethical & Integrity oriented

The resumes will be shortlisted and moving forward based on the criteria's ONLY