Customer Service Advisor

2 weeks ago


chennai, India Foundever Full time

Apply today

Customer Service Advisor - Italian

Req ID#: 209728

Rabat, Rabat Agdal, MA

Customer Service Advisor - Italian

Customer Service

Descrizione del lavoro

La nostra multinazionale sta reclutando Inbound Account Manager di lingua italiana per uno dei nostri clienti

La tua missione sarà quella di :

Assicurare la corretta gestione delle varie transazioni dei clienti (chiamate, email, chat). Incarnare, promuovere e valorizzare l'immagine, i prodotti e i servizi del mercato. Conoscere, padroneggiare e comunicare le procedure, le specificità delle diverse categorie di prodotti, le condizioni generali di vendita e gli obblighi legali. Rispettare le politiche e le procedure di sicurezza e riservatezza del gruppo

Profilo ricercato

Un diploma di scuola superiore Un'ottima padronanza dell'italiano con un livello intermedio di inglese per la gestione. Un alto livello di capacità di comunicazione interpersonale Buona padronanza delle tecniche di gestione delle relazioni con i clienti (CRM) Buone capacità interpersonali Capacità di dimostrare un alto livello di empatia e comprensione del discorso e dei bisogni dell'interlocutore.

Prestazioni sociali e di altro tipo


Oltre a un contratto a tempo indeterminato (CDI), previdenza sociale, assicurazione sanitaria privata e trasporto durante le ore di chiusura, Foundever ti offre:

Formazione per la certificazione; Un bonus di vendita de-capped; Un bonus di rendimento; Un salario in evoluzione; Un bonus di benvenuto; Abbonamento CNSS; Assicurazione sanitaria privata Club sociale

Come per tutte le posizioni nella nostra azienda, questa posizione è aperta a persone con mobilità ridotta

Intervallo di tempo

8H – 22H a rotazione da lunedì a domenica, 5 giorni a settimana

Stipendio netto + bonus


Job Segment: CRM, Customer Service, Technology


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