Service Advisor

1 month ago

Chennai Tamil Nadu, India AG Business Solutions Full time

**Job Summary**

As a Certified Service Advisor, you are the professional “manager” of the entire customer oriented service process. You set the standards for customer support. You see every contact with the customers as a professional challenge and feel responsible for the customer problems until they have been resolved.

Customer appreciates you as a certified service advisor, because you are competent, trustworthy; treat them with respect and like a partner. Even during conflicts, you always value the customer. Your colleagues in the workshop appreciate your technical skills mean you speak the same language. In doing so, you are a competent interface between the customer and the workshop and make a substantial contribution towards the economic success of the entire field of After Sales.

**Qualifications**

Diploma or Graduate in Automotive Segment. You are a colleague, helper, coordinator, director, and “diplomat” for all relations with customers. Your feeling of responsibility is what drives you. You are authentic and independent. Your persuasive skills, interest in good communication, and confident decision-making all set you apart.

**Training**
- Trained and certified technology specialist in a motor vehicle service profession or proof of comparable competencies through a technical entrance test.
- Training series to become a certified service advisor and annual participation in update training courses by Mercedes-Benz.

**Experience**
- 4-5 years of experience as Service Advisor
- Preferred an experience with a Luxury Automobile brand

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 3 years (preferred)
- Luxuary Automobile Brand: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 7305612694

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