Office 365 Tech Support
2 weeks ago
JOB TITLE: Office 365 Tech Support
About the Job:
We are currently seeking an experienced Senior Office 365 and Microsoft 365 Professional to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.
Roles & Responsibilities:
· Deploy Office/Microsoft 365 Environments
· Deploy Azure AD Environments
· Deploy advanced Microsoft 365 Services including Enterprise and Mobility
· Architect Office/Microsoft 365 Service Environments
· Maintenance of On-Premises and Azure Active Directory environments including Group Policies
· Deployment of Infrastructure improvements on Client environments
· Assist in maintaining and deploying other Client applications and environments.
· Leading initiatives for researching and deploying new applications.
· Leading IT Projects for Clients
· Coordinating various IT Staff and Operations
· Provide guidance and leadership as a Senior staff member of the team.
· Assist in managing Support Services and related deliverables.
· Working with End-Users and Vendors to support applications and environments.
· Working with Client Stakeholders on strategy and vision
· Meeting regularly with Clients and attend Client meetings and engaging Executive Management
· Supporting Client initiatives remotely and on-premise.
· Routine network maintenance in various Microsoft environments
Qualifications
· Three years or more of IT support experience is preferred.
· One year or more of advanced Office 365 experience is preferred.
· Solid experience in support management roles is preferred.
· Experience with Microsoft Azure Active Directory is preferred.
· Having a worked in a highly motivated, fast-paced, critical support role
· An excellent reputation for support to end-users and leading teams
· Excellent decision making and critical thinking skills.
· Excellent organizational and communication skills are required.
· Ability to meet deadlines with Projects and Assignments
· Ability to learn and support new technologies and train others.
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