Office 365 Tech Support

2 weeks ago


india Godspeed Group Full time

JOB TITLE: Office 365 Tech Support

About the Job:

We are currently seeking an experienced Senior Office 365 and Microsoft 365 Professional to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.


Roles & Responsibilities:

·      Deploy Office/Microsoft 365 Environments

·      Deploy Azure AD Environments

·      Deploy advanced Microsoft 365 Services including Enterprise and Mobility

·      Architect Office/Microsoft 365 Service Environments

·      Maintenance of On-Premises and Azure Active Directory environments including Group Policies

·      Deployment of Infrastructure improvements on Client environments

·      Assist in maintaining and deploying other Client applications and environments.

·      Leading initiatives for researching and deploying new applications.

·      Leading IT Projects for Clients

·      Coordinating various IT Staff and Operations

·      Provide guidance and leadership as a Senior staff member of the team.

·      Assist in managing Support Services and related deliverables.

·      Working with End-Users and Vendors to support applications and environments.

·      Working with Client Stakeholders on strategy and vision

·      Meeting regularly with Clients and attend Client meetings and engaging Executive Management

·      Supporting Client initiatives remotely and on-premise.

·      Routine network maintenance in various Microsoft environments

Qualifications

·      Three years or more of IT support experience is preferred.

·      One year or more of advanced Office 365 experience is preferred.

·      Solid experience in support management roles is preferred.

·      Experience with Microsoft Azure Active Directory is preferred.

·      Having a worked in a highly motivated, fast-paced, critical support role

·      An excellent reputation for support to end-users and leading teams

·      Excellent decision making and critical thinking skills.

·      Excellent organizational and communication skills are required.

·      Ability to meet deadlines with Projects and Assignments

·      Ability to learn and support new technologies and train others.




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