Dynamics 365 CRM Functional Consultant

4 weeks ago


india VE3 Full time
Job Description

This is a remote position.

Job Title: Dynamics 365 CRM Functional Consultant

Overview:

The Dynamics 365 CRM Functional Consultant is responsible for the implementation, customization, and maintenance of Microsoft Dynamics 365 CRM solutions. This role involves working closely with stakeholders to analyse business requirements and transform them into effective CRM solutions that enhance organizational efficiencies and improve customer relations.

Responsibilities:

  • Analyse business processes and requirements to identify how Dynamics 365 CRM can be best utilized to meet business needs.
  • Design, configure, and customize Dynamics 365 CRM system including entities, forms, workflows, dashboards, and reports.
  • Conduct user training sessions and workshops to ensure effective adoption of CRM functionalities.
  • Collaborate with other team members including developers and analysts to integrate CRM with other systems.
  • Provide ongoing support and maintenance for the CRM system, resolving any technical issues in a timely manner.
  • Document CRM configurations and changes to assist in future system upgrades or troubleshooting.
  • Stay updated with the latest Dynamics 365 CRM features and updates to leverage new tools and functionalities.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
  • Proven experience as a Dynamics 365 CRM consultant or similar role.
  • Strong understanding of Microsoft Dynamics 365 CRM modules and capabilities.
  • Experience with CRM workflows, configuration, customization, and optimization.
  • Familiarity with Microsoft Power Platform (PowerApps, Power Automate, and Power BI).
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills, capable of working in a team environment and interacting with business stakeholders.

Required Certifications:

  • MB-210: Dynamics 365 Sales Functional Consultant
  • MB-220: Dynamics 365 Marketing Functional Consultant
  • MB-230: Dynamics 365 Customer Service Functional Consultant
  • PL-200: Power Platform Functional Consultant

Preferred Skills:

  • Experience in migrating data from external systems into Dynamics 365 CRM.
  • Knowledge of programming languages like JavaScript or C# for CRM customization.
  • Experience with third-party integrations and API management.

 


Requirements
tools and functionalities. Qualifications: • Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. • Proven experience as a Dynamics 365 CRM consultant or similar role. • Strong understanding of Microsoft Dynamics 365 CRM modules and capabilities. • Experience with CRM workflows, configuration, customization, and optimization. • Familiarity with Microsoft Power Platform (PowerApps, Power Automate, and Power BI). • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills, capable of working in a team environment and interacting with business stakeholders. Required Certifications: • MB-210: Dynamics 365 Sales Functional Consultant • MB-220: Dynamics 365 Marketing Functional Consultant • MB-230: Dynamics 365 Customer Service Functional Consultant • PL-200: Power Platform Functional Consultant Preferred Skills: • Experience in migrating data from external systems into Dynamics 365 CRM. • Knowledge of programming languages like JavaScript or C# for CRM customization. • Experience with third-party integrations and API management.

  • india XPT Software Australia Pty Ltd Full time

    Job Description D365 Technical Consultant   Integration experience, Logic Apps, Azure Integration Service and Function Apps.Experience as a Dynamics CRM Developer.Experience in Power Platform (Power Automate, Power Apps, Power BI).Good experience in Customization, Configuration across modules (Sales, Service).Good experience in Ribbon customization, sitemap...


  • india Smart Consulting - Creating Future Leaders Full time

    Responsibilities :- Work closely with stakeholders to gather requirements and understand business processes.- Design and customize Microsoft Dynamics 365 CRM solutions to meet business requirements.- Develop custom Plugins and workflows to extend the functionality of Dynamics 365.- Integrate Dynamics 365 CRM with other systems and applications as needed.-...


  • india VeriPark Full time

    We enable financial institutions to become digital leaders. As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have...


  • India VeriPark Full time

    We enable financial institutions to become digital leaders. As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have...


  • india InnoVites Full time

    Job Title: Senior Functional Consultant - Microsoft Dynamics 365 F&O Location: Chennai, Tamil Nadu, India Company Description: InnoVites is the world’s leading provider of software solutions for companies in the wire and cable manufacturing and distribution industry. It feels great to build and deliver software solutions that exactly address customer...


  • india proMX Full time

    4+ years of Microsoft Dynamics CRM implementation with a solid understanding of MS Dynamics CRM/ D365 Skilled in understanding customer needs and providing quality customer service and active listening. Very Strong in C# Knowledge, Plugin Development, Azure function Development, API Integration implementation with CRM, Cloud Flow, Custom Connectors...

  • Dynamics CRM

    4 weeks ago


    india Tech Mahindra Full time

    Location – PAN India Notice Period – Immediate to 30 days. Experience: 3.5yrs Notice Period: Immediate to 30 Days Interested candidates can share their cv's to Job Description: Minimum 3.5+ years of hands-on Dynamics CRM experience. Having Knowledge and experience on power App’s and Power Platform as a CRM developer would be an added...


  • India ValueLabs Full time

    Note: Looking for Immediate Joiners only. Note: Looking for only Immediate Joiners who can work as a freelancing consultant Job Description: We are seeking an experienced Dynamics 365 CRM Functional Consultant to join our team. As a Dynamics 365 CRM Functional Consultant, you will play a critical role in the analysis, design, implementation, and support...


  • India ValueLabs Full time

    Note: Looking for Immediate Joiners only.Note: Looking for only Immediate Joiners who can work as a freelancing consultantJob Description:We are seeking an experienced Dynamics 365 CRM Functional Consultant to join our team. As a Dynamics 365 CRM Functional Consultant, you will play a critical role in the analysis, design, implementation, and support of...


  • india Gray Acumen Technolgies Full time

    Job Description : - Bachelor's degree in Computer Science, Engineering, or a related field.- Minimum of 5 years of experience in software development and min 2-5 years of experience on Microsoft Dynamics 365 CRM.- Extensive experience with Microsoft Dynamics 365 CRM, including customization, configuration, and integration.- Proficiency in C#, JavaScript,...


  • india Select Tech Full time

    Job Title: Microsoft Dynamics 365 Implementation Functional Consultant - Supply Chain Management (SCM) with Planning and Manufacturing Experience + Location: India Remote Company Overview: A dynamic and innovative organization dedicated to delivering cutting-edge solutions to optimize business processes. As a leader in the industry, we are committed to...


  • india Alovia Consulting, S.L Full time

    Job Description ALOVIA es una consultora especializada en RRHH con sede en Madrid, España. Nos basamos en el suministro de las mejores soluciones de IT e ingeniería del mercado.Transformamos culturas, reconocemos el talento y unimos a personas y organizaciones impactando su desarrollo profesional.Actualmente estamos buscando un/a Consultor Dynamics 365 CRM...


  • india Sonata Software Full time

    Hello All, #HiringAlert !#D365 #CRM #CEFunctionalConsultant #CETechnicalConsultant #D365FO #D365SCM #MSDYNAMICS We are currently hiring for a D365 CE Functional or Technical Consultant at Sonata Software. The consultant will be responsible for analyzing business requirements, providing consulting, technical support, Functional Support for MS...


  • Bangalore,Anywhere in India,Multiple Locations Lorven Technologies Full time

    As a Dynamics 365 Supply Chain Consultant, your role involves several key responsibilities :Requirements Gathering and Documentation :- Conduct client workshops to understand their business requirements for the successful implementation of the ERP solution.- Document these requirements in the form of Business Scenario Documents, Functional Requirements...


  • india Sonata Software Full time

    Job Title : Microsoft Dynamics 365/CE/CRM/F & O/SCM Role 1 - D365 Technical Consultant MS Dynamics 365 – F&O , Azure cloud services, LCS and SQL Queries, Development Skills (X++, .NET), Customization and Configuration 3-5 years of experience Location – Bangalore/Hyderabad Role 2 - CE Functional Consultant Dynamics 365 Customer Engagement, CRM...

  • Dynamic CRM Architect

    4 weeks ago


    india XPT Software Australia Pty Ltd Full time

    Job Description Responsibilities Work with customer stakeholder to analyze business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the CRM platformCollaborate with business analysts, software developers, software architects and other team members and propose the best design approach...


  • India Select Tech Full time

    Job Description:We are seeking a highly skilled and motivated Implementation Consultant specializing in Supply Chain Management (SCM) to join our team. As an Implementation Consultant, you will be responsible for deploying and configuring Microsoft Dynamics 365 for Supply Chain Management (D365 SCM) solutions for our clients. The ideal candidate will have a...


  • Anywhere in India/Multiple Locations Gray Acumen Technolgies Full time

    Job Description : - Bachelor's degree in Computer Science, Engineering, or a related field.- Minimum of 5 years of experience in software development and min 2-5 years of experience on Microsoft Dynamics 365 CRM.- Extensive experience with Microsoft Dynamics 365 CRM, including customization, configuration, and integration.- Proficiency in C#,...

  • Hiring Technical CRM

    4 weeks ago


    india LTIMindtree Full time

    Location LTIMindtree Pan India Offices MS Dynamic 365 Technical Consultant/Developer The Dynamic 365 Technical Consultant/Developer needs to be well versed with Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, Self Service Portal, Reports & Dashboards using Power BI/SSRS, Power Automate and Power Apps. The selected candidate will...


  • india WaferWire Cloud Technologies Full time

    Role: Senior Dynamics 365 CRM Consultant Experience: 6 - 8 Years Duration: 2+ Years Dynamics 365 CE professional in a customer support-focused role. Leverage your expertise to address complex client issues, provide guidance to the team, and handle day-to-day operational challenges for our diverse clientele. Key Responsibilities: Problem-Solving...