
Senior Travel Consultant
3 weeks ago
Job Description:
Were looking for a passionate and experienced Travel Consultant to join our FCM India team. If you have a solid understanding of international and domestic ticketing, fare calculations, and GDS (Amadeus), and enjoy crafting personalized travel solutions — we want to hear from you
You'll work with global corporate clients, handling everything from bookings to cancellations, while ensuring the best travel experience possible.
Key Responsibilities:
- Handle end-to-end bookings: Air, Rail, Hotel, Car Rentals – Domestic & International.
- Provide tailored travel solutions based on client requirements and travel policies.
- Work efficiently on GDS (Amadeus preferred) to book and issue tickets.
- Process cancellations, reissues, refunds, and changes with accuracy.
- Coordinate with internal departments (MIS, Finance, etc.) for seamless operations.
- Maintain SLA/TAT for all client queries and bookings.
- Keep updated on airline rules, visa requirements, and travel regulations.
- Monitor and action PNR queues regularly for efficient servicing.
- Support finance in payment follow-ups and credit recovery from clients.
Candidate Requirements:
- 3+ years of experience in International & Domestic Travel/Ticketing.
- Strong knowledge of Amadeus or other GDS tools.
- Good understanding of fare rules, airline contracts, and visa processing.
- Excellent communication and customer service skills.
- Graduate + IATA Certification preferred.
- Experience in a TMC or corporate travel environment is an added advantage.
Perks & Benefits:
- Market-aligned salary + incentives
- Medical, accidental, and term insurance
- Paternity leave and a strong focus on work-life balance
- Global career opportunities across 20+ countries
- Access to exclusive travel discounts and perks
- Recognized as a Great Place to Work for 4 years in a row
- Regular employee engagement, rewards, and celebration nights
- Vibrant, fun-loving culture with a focus on growth and inclusivity
About FCM (Flight Centre Travel Group):
With a presence in 97 countries, FCM is one of the world's largest and most trusted travel management companies. As part of the ASX-listed Flight Centre Travel Group, we combine local expertise with global reach to deliver unparalleled service, flexibility, and technology-driven solutions for business travel.
We value ownership, diversity, and bold thinking. At FCM, you don't just build a career—you create your Brightness of Future.
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