Global Support Specialist L2
3 weeks ago
Compliance Management: Assist clients in achieving and maintaining SOC 1 Type I compliance by utilizing your knowledge of relevant standards, frameworks, and best practices.
Customer Communication: Utilize Slack to effectively communicate with clients and internal team members, providing timely updates on open items, and reminding them of tasks to be completed.
Drata Instance Management: Oversee and manage a customer's Drata instance to ensure all compliance-related activities, such as risk assessments, control implementations, and evidence collection, are properly executed.
Risk Assessment: Conduct comprehensive risk assessments to identify vulnerabilities, evaluate threats, and recommend appropriate mitigation strategies.
Security Awareness: Promote cybersecurity awareness and best practices among clients through training programs and regular communication.
Incident Response: Collaborate with clients during security incidents, providing guidance and support to mitigate the impact and prevent future occurrences.
Documentation and Reporting: Prepare accurate and detailed reports, documenting compliance activities, vulnerabilities, and recommended remediation actions.
RequirementsEducation: Bachelor's degree in Computer Science, Information Security, or a related field. Relevant certifications (e.g., CISSP, CISM, CRISC) will be a plus.
Experience: Minimum of 1 year of experience in cybersecurity, with a focus on compliance management and project coordination.
Technical Skills: Proficiency in using Asana for project management and Slack for effective communication. Familiarity with Drata or similar compliance management tools is highly desirable.
Compliance Knowledge: Strong understanding of SOC 1 Type I standards, controls, and assessment methodologies. Experience with other compliance frameworks (e.g., ISO 27001, HIPAA, GDPR) is advantageous.
Analytical Thinking: Ability to analyze complex systems and identify security risks, providing practical recommendations for mitigating those risks.
Communication Skills: Excellent verbal and written communication skills in English, with the ability to convey technical concepts to both technical and non-technical stakeholders effectively.
Collaboration: Proven ability to work collaboratively in a team environment, interacting with clients, internal teams, and third-party auditors or assessors.
Attention to Detail: Meticulous and thorough approach to work, ensuring accuracy in documentation, reporting, and compliance activities.
Adaptability: Ability to thrive in a fast-paced and rapidly changing environment, managing multiple projects simultaneously and meeting deadlines.
Must have Fiber Optic internet with at least 25 Mbps bandwidth
Must have a backup desktop or laptop with the latest OS
Must be able to work from 10PM-7AM
BenefitsWHAT WE OFFER:✔ Great Place to Work-Certified Company✔ Premium HMO✔ Holistic employee experience✔ Work-from-home and hybrid work setup✔ Rewards and incentives✔ Monthly engagement activities✔ Career advancement opportunities✔ Paid referral program
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