IT support specialist

2 weeks ago


Delhi, India a Snaphunt Client Full time
At Snaphunt, we believe that the future of work is remote. We specialize in helping our highly-skilled, global specialist talent community around the world, connect with innovative companies looking scale their global teams quickly and cost-effectively.The RoleYou will be responsible for :Providing technical support to end-users by diagnosing and resolving hardware and software issues.Responding to helpdesk tickets to support end-user system implementations, problem troubleshooting, repair/fix, and ongoing support process improvements.Configuring and operating device management (MDM) solutions like Hexnode, Jumpcloud, Kandji, JAMF, and Intune.Driving the administration, setup, and support of macOS and Windows-based systems.Discovering and collaborating with external vendors and service providers who provide Device Lifecycle Management services.Providing top-notch customer support by responding to customer queries about the product or a bug, report all internal key stakeholders, and managing customer communications.Managing, configuring, and troubleshooting primary SaaS tools like G Suite, Atlassian, Slack, Microsoft O365, etc.Managing onboarding, including account creation & laptop setup, and offboarding including access removal & laptop reclaim activities.Ensuring the documentation is up-to-date and add new documents when necessary.Ideal ProfileYou possess a Degree/Diploma in Computer Science, Engineering or a related field.You have at least 4 years of experience in IT Support, preferably in a startup environment or a Product-based company.You possess expertise in managing MacOS and Windows-based environments.You know how to configure systems manually and have solid hands-on experience managing and configuring MDM tools.You have experience in managing and configuring SaaS tools like G Suite, Microsoft O365, Slack, Atlassian, etc, is a plus.You are an excellent problem-solver with the ability to work well in fast-paced environments.You can work independently and can prioritize tasks when faced with multiple priorities.This role requires you to work night shifts (9:00 pm to 6:00 am IST)What's on Offer?Join a strongly-backed, fast growing B2B SaaS startupExcellent scope for growth & development while working in a regional team



  • Delhi, India ScS - Sofa Carpet Specialist Full time

    Department Business Reporting Employment Type Full Time Location Sunderland - Customer Support Centre Workplace type Hybrid Compensation £, / year Reporting To Head of Business ReportingWhat does the role involve?Who are we looking for?What’s in it for you?About ScS – Sofa Carpet SpecialistWe are one of the UK’s leading sofa and carpet specialists,...


  • Delhi, India Teladoc Health Full time

    Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere...


  • Delhi, India STAFIDE Full time

    Job DescriptionAbout us:Stafide is the premier destination for tech talent consulting, providing comprehensive employment services throughout Europe. Our mission is straightforward: to effortlessly connect job seekers with employers, focusing on the rapidly changing technology sector. Boasting unparalleled expertise and a steadfast commitment, we specialize...


  • Delhi, India AppsManufactory Software Inc. Full time

    Company DescriptionApps Manufactory Software Inc. is a leading digital solutions provider offering services in Mobile App Development, Website Designing, UI/UX Designing, Custom Software Development, Business IT Consulting, and Digital Marketing. Our commitment to quality, innovation, and customer satisfaction ensures that we are your trusted partner in...


  • Delhi, India Tranzeal Incorporated Full time

    Hi Everyone,One of our Direct client is Hiring Desktop Support Specialist II in Bangalore, KA. If anyone is interested, please share your resume.Job Title: Desktop Support Specialist IIDuration: 1 Year ContractLocation: Bangalore, KA OnsiteMANAGER NOTES:Provide level 1 support for Laptop Hardware deployment, Laptop replacements, updating and upgrading of...

  • Support Specialist

    5 days ago


    Delhi, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job DescriptionJob SummaryWe are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, replacements, etc. Additionally, you will provide...


  • Delhi, India Pinerium Full time

    Job DescriptionWe are seeking dedicated and knowledgeable Zoho Support Specialist to join our team.As Zoho Support Specialist at Pinerium, you will be responsible for providing exceptional technical support. Also, assistance to our clients using Zoho products and services. Your role will encompass understanding customer issues, working within Zoho's system...


  • Delhi, India Pictory Full time

    About Us:At Pictory, we're on a mission to revolutionize content marketing. We've created an AI that transforms lengthy content like webinars, blogs, and white papers into a multitude of short social videos within minutes. With over 20,000 customers worldwide, our growth is unstoppable. That's why we're seeking a Customer Support Specialist to join our team...


  • delhi, India Pictory Full time

    About Us:At Pictory, we're on a mission to revolutionize content marketing. We've created an AI that transforms lengthy content like webinars, blogs, and white papers into a multitude of short social videos within minutes. With over 20,000 customers worldwide, our growth is unstoppable. That's why we're seeking a Customer Support Specialist to join our team...


  • Delhi, India Flintex Consulting Pte Ltd Full time

    Job DescriptionRoles & Responsibilities:• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.• Candidates...


  • Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position: Application Support Specialist (Reputable Company)A reputable Company in Malaysia is hiring for Application Support Specialist to join the team and be based in the Selangor office.Key responsibilities include:Having more than 3 years working experience and above working as Application Support Specialist/Software DeveloperGood...


  • Delhi, India HDJ & Associates, Inc. Full time

    Job DescriptionOur client is seeking a full time (8AM-4PM) Customer Support Specialist/Trianer that is patient, professional, detail oriented, an excellent communicator, and has a genuine desire to help clients be successful. This position will manage help desk tickets and train clients (phone and zoom). All candidates must have taught or is currently...


  • Delhi, India Pinerium Full time

    Job DescriptionWe are offering an exciting internship opportunity as a Zoho Support Specialist. This internship program will provide hands-on experience and exposure to the world of technical support, focusing specifically on Zoho products and services. As a Zoho Support Specialist intern at Pinerium, you will have the chance to work closely with our...


  • Delhi, India Kingsgate Logistics Full time

    Job DescriptionCustomer Support Specialists coordinate servicing Kingsgate Logistics’ clients while interfacing with Account Managers, Carrier Sales, and Track and Trace. This position is responsible for assisting our account managers in customer activities. This is a full-time position, 8 hours each day, Monday thru Friday from 8AM-5PM. The employee must...


  • delhi, India Redolent, Inc Full time

    ** Exciting opportunity for an experienced Government Proposal/RFP Support Specialist (USA) for our IT Staffing and Solutions, to join one of the fastest growing companies in our space.Title: Government Proposal/RFP Support Specialist (USA)No of positions: 1Location: Remote, IndiaNotes:Experience in supporting Government Proposal Support for USA...


  • Delhi, India Tri-Force Consulting Services, Inc. Full time

    Job DescriptionTitle:Desktop Support SpecialistLocation:North Terminal Parkway Atlanta, Georgia 30320Note: This is an On-site Role.Job Description:The department of Aviation is seeking a Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment.This...


  • Delhi, India Redolent, Inc Full time

    ** Exciting opportunity for an experiencedGovernment Proposal/RFP Support Specialist (USA)for ourIT Staffing and Solutions,to join one of the fastest growing companies in our space.Title: Government Proposal/RFP Support Specialist (USA)No of positions: 1Location: Remote,IndiaNotes:Experience in supporting Government Proposal Support for USA Federal, State...


  • Delhi, India Smart Working Full time

    Job Location:East DelhiExperience: 2+ YearsShift Timings:10.00 AM - 7:00 PMWorking Days:Monday to FridayJob Type:PermanentWhat you would be doing?The IT Support Specialist is responsible for providing technical assistance and support to company employees with computer systems, hardware, or software issues. They ensure proper functioning of all IT-related...


  • Delhi, India Nlineaxis IT Solutions Pvt Ltd Full time

    Role Senior Technical Support L2+Exp 8 to 15 years of experience.2. Team Lead/Project Manager experience of 5 years.3. Hands-on experience on technology stack used in project.4. Should be able to identify and automate manual activities.5. Should be able to design and optimise application infra architecture.6. Must perform Capacity planning of infra and...


  • Haryana-New Delhi, India Bechtel Full time

    Requisition ID: 268852   Relocation Authorized: None  Telework Type: Full-Time Office/Project  Work Location: New Delhi  Company Overview: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's...