![Pinerium](https://media.trabajo.org/img/noimg.jpg)
Zoho Support Specialist Internship
2 months ago
Collaborate with the support team to troubleshoot and resolve technical issues reported by clients.
Learn and become proficient in using Zoho applications to effectively assist clients.
Contribute to the creation and maintenance of support documentation and knowledge base articles.
Participate in client onboarding activities, assisting with setup and configuration of Zoho solutions.
Gain exposure to customer relationship management by actively engaging with clients and ensuring their satisfaction.
Collaborate with cross-functional teams to identify and communicate client feedback for product improvement.
Stay updated on the latest features, updates, and enhancements in Zoho products to provide accurate information to clients.
Assist in training clients on using Zoho software effectively.
Requirements
Currently pursuing a degree in a relevant field, such as Computer Science, Information Technology, or a related discipline.
Strong interest in technology and a passion for providing excellent customer support.
Basic understanding of software applications and troubleshooting methodologies.
Excellent communication skills, both verbal and written.
Detail-oriented with strong organizational skills.
Ability to work effectively in a team and collaborate with colleagues.
Demonstrated problem-solving and analytical thinking abilities.
Prior experience or familiarity with Zoho products is a plus but not required.
Benefits
Gain practical experience in technical support, specifically with Zoho products and services.
Collaborate with experienced professionals and learn from their expertise.
Develop valuable skills in customer support, problem-solving, and communication.
Enhance your understanding of Zoho applications and their functionalities.
Gain exposure to working in a dynamic and fast-paced environment.
Opportunity to contribute to real customer support activities and make a meaningful impact.
This internship program, providing a valuable opportunity to start your career in technical support. Successful interns may be considered for future full-time employment opportunities based on performance and availability. We are excited to offer you the opportunity to participate in our Unpaid Internship Program at Pinerium. Please note that this is an unpaid program with a duration of 3 months. While the program may not provide financial compensation, it offers a valuable platform for you to gain practical experience, develop your skills, and explore your career interests.RequirementsMinimum 1 year experience as a Product Owner or similar role, preferably with a focus on Zoho solutions. Bachelor's degree in Computer Science, Engineering, Business, or a related field. Strong knowledge of the Zoho product suite, including Zoho CRM, Zoho Books, Zoho Projects, etc. Excellent understanding of agile methodologies and experience working in agile development environments. Proficient in gathering and analyzing business requirements, writing user stories, and managing product backlogs. Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Excellent communication, presentation, and interpersonal skills. Ability to work effectively in cross-functional teams and collaborate with stakeholders at all levels. Self-motivated, detail-oriented, and able to prioritize and manage multiple tasks simultaneously. Zoho certifications, such as Zoho Certified Developer or Zoho Certified Consultant, are desirable.
We have other current jobs related to this field that you can find below
-
Zoho Developer
6 days ago
Delhi, Delhi, India Delveio Consulting (Zoho Partner) Full timeAbout UsDelveio Consulting is a Zoho Partner specializing in scalable CRM and cloud solutions for sales, marketing, operations, and support, ensuring streamlined business processes and seamless customer connections.Profile DescriptionWe are seeking a skilled Zoho Developer with a minimum of 3 years experience in customizing and implementing Zoho applications...
-
Zoho Developer
4 weeks ago
Delhi, India Delveio Consulting (Zoho Partner) Full timeAbout UsDelveio Consulting is a Zoho Partner specializing in scalable CRM and cloud solutions for sales, marketing, operations, and support, ensuring streamlined business processes and seamless customer connections.Profile DescriptionWe are seeking a skilled Zoho Developer with a minimum of 3 years experience in customizing and implementing Zoho applications...
-
Zoho Developer
3 weeks ago
new delhi, India Delveio Consulting (Zoho Partner) Full timeAbout UsDelveio Consulting is a Zoho Partner specializing in scalable CRM and cloud solutions for sales, marketing, operations, and support, ensuring streamlined business processes and seamless customer connections.Profile DescriptionWe are seeking a skilled Zoho Developer with a minimum of 3 years experience in customizing and implementing Zoho applications...
-
Junior Customer Support Representative
6 days ago
Delhi, Delhi, India Zoho Corporation B.V. Full timeJob DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...
-
Customer Support Representative
6 days ago
Delhi, Delhi, India Zoho Corporation B.V. Full timeJob DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...
-
Junior Customer Support Representative
6 days ago
Delhi, Delhi, India Zoho Corporation B.V. Full timeJob DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Junior Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer...
-
Customer Support Representative
1 week ago
Delhi, India Zoho Corporation B.V. Full timeJob DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...
-
Customer Support Representative
2 months ago
Delhi, India Zoho Corporation B.V. Full timeJob DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...
-
Customer Support Representative
3 weeks ago
Delhi, India Zoho Corporation B.V. Full timeJob DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Specialist to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support...
-
Zoho Zia Specialist
6 days ago
Delhi, Delhi, India RSM Atlanta LLC Full timeJob DescriptionThis is a remote positionDuties and Responsibilities:Zoho Zia Integration:Integrate Zoho Zia into existing Zoho CRM or Zoho Desk workflows to enhance automation and efficiency.Configure Zia's capabilities to align with organizational goals and requirements.Zia Customization and Configuration:Customize Zia's functionalities based on specific...
-
Zoho Zia Specialist
2 months ago
Delhi, India RSM Atlanta LLC Full timeJob DescriptionThis is a remote position.Duties and Responsibilities:1. Zoho Zia Integration:Integrate Zoho Zia into existing Zoho CRM or Zoho Desk workflows to enhance automation and efficiency.Configure Zia's capabilities to align with organizational goals and requirements.2. Zia Customization and Configuration:Customize Zia's functionalities based on...
-
Customer Support Engineer
3 weeks ago
Delhi, India Zoho Corporation B.V. Full timeJob DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Engineer to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support to...
-
Customer Support Engineer
6 days ago
Delhi, Delhi, India Zoho Corporation B.V. Full timeJob DescriptionAre you a dynamic and ambitious Customer Support professional looking to kick-start your career in the technology industry? Zoho is seeking a highly motivated Customer Support Engineer to join our talented team and be part of our exciting growth journey.This is an excellent opportunity for a self-starter with a passion for Customer Support to...
-
Zoho Administrator
3 weeks ago
Delhi, India Bhagirath Technologies Private Limited Full timeJob DescriptionWe are seeking a motivated Zoho Administrator with at least 2 year of experience to join our growing team. You will play a key role in supporting and optimizing our Zoho One suite, ensuring its effective utilization across various departments.Key Responsibilities:Manage and Optimize Zoho Applications:Manage user accounts, security settings,...
-
Zoho Administrator
1 month ago
Delhi, India Bhagirath Technologies Private Limited Full timeJob DescriptionWe are seeking a motivated Zoho Administrator with at least 2 year of experience to join our growing team. You will play a key role in supporting and optimizing our Zoho One suite, ensuring its effective utilization across various departments.Key Responsibilities:Manage and Optimize Zoho Applications:Manage user accounts, security settings,...
-
Zoho Developer
2 months ago
Delhi, India ITP Media Group Full timeJob DescriptionWe are looking to hire a Zoho Developer who has at least 2 years of experience implementing Zoho products and should have hands on experience working on Zoho CRM, Books and Creator.As a Zoho Developer you'll need to:Implementation, customization, and administration of a suite of Zoho One applications including ZOHO CRM, Books, Analytics,...
-
Zoho Developer
6 days ago
Delhi, Delhi, India ITP Media Group Full timeJob DescriptionWe are looking to hire a Zoho Developer who has at least 2 years of experience implementing Zoho products and should have hands on experience working on Zoho CRM, Books and Creator.As a Zoho Developer you'll need to:Implementation, customization, and administration of a suite of Zoho One applications including ZOHO CRM, Books, Analytics,...
-
Zoho Developer
6 days ago
Delhi, Delhi, India 2coms Full timeJob DescriptionThis is a remote position.We are looking For an Experienced Zoho Developer For 2COMS GroupWhat is the Job:Being part of the Zoho Partner Program to deploy customized solutions for Client projects.Supporting the Business team in creating Project Blueprints with SOPs with technical feasibilityDeploying projects in Creator with integration to 3rd...
-
Zoho Developer
1 month ago
Delhi, India Biz Systems Full timeJob DescriptionAs a Zoho Developer, you'll be responsible for orchestrating the seamless integration of Zoho's suite of applications within client organizations. Your primary objective will be to understand the unique business needs of clients and leverage Zoho's versatile platform to design, configure, and deploy tailored solutions. Here's a breakdown of...
-
Zoho Developer
3 weeks ago
Delhi, India Biz Systems Full timeJob DescriptionAs a Zoho Developer, you'll be responsible for orchestrating the seamless integration of Zoho's suite of applications within client organizations. Your primary objective will be to understand the unique business needs of clients and leverage Zoho's versatile platform to design, configure, and deploy tailored solutions. Here's a breakdown of...