Receptionist Administrator

2 weeks ago


Nagpur, India Ananya Ayurveda Clinic Full time

Role & responsibilities

The Receptionist will be the first point of contact for our patients and visitors. This role requires excellent communication, organizational skills, and a warm, service-oriented attitude to ensure a welcoming and professional environment at the clinic.

Key Responsibilities

  • Greet and assist patients and visitors with courtesy and professionalism.
  • Manage incoming calls, emails, and inquiries, ensuring timely responses.
  • Schedule, confirm, and manage patient appointments in the system.
  • Maintain patient records and update appointment logs accurately.
  • Coordinate with therapists, doctors, and clinic staff for smooth operations.
  • Handle billing, payments, and receipt generation.
  • Oversee the reception area to ensure cleanliness and a calm, welcoming atmosphere.
  • Assist with administrative tasks such as data entry, filing, and stock updates (ID cards, visiting cards, etc. if required).
  • Provide information about clinic services, treatments, and products to visitors/patients.

Requirements

  • Graduate or Diploma (any stream); preference for Hospitality/Healthcare background.
  • Prior experience as a receptionist, front desk executive, or customer service role preferred (wellness/healthcare/ayurveda sector a plus).
  • Proficiency in MS Office and basic computer skills.
  • Strong communication skills in English, Hindi, and Marathi.
  • Pleasant personality, professional grooming, and patient-friendly approach.
  • Ability to multitask and remain calm in a busy clinic environment.


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