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User Experience Researcher

2 months ago

gurgaon, India People Realm Recruitment Services Private Limited Full time
Job Title: Lead - User Experience Research (Design Thinking Facilitator)
Company: Global Finance Firm
Location: Gurugram
Experience: 10+ years in UX Research
Responsibilities:
Collaborate with cross-functional teams to identify opportunities for user-centered design approaches.
Conduct qualitative and quantitative UX research to enhance product experiences.
Facilitate complex workshops and design sprints using Design Thinking methodologies .
Lead end-to-end workshops, synthesize data, and present insights through service blueprints.
Define user journeys and 'Jobs to be done' to inform project deliverables.
Collaborate with teams to translate stories into compelling business and product experiences.
Create frameworks and artifacts to communicate concepts and business value effectively.
Rapidly prototype ideas using digital prototyping tools.
Present designs and rationale to product development teams and stakeholders.
Required Qualifications:
Bachelor's degree or equivalent.
10+ years of hands-on experience in UX Research, including usability studies, interviews, surveys, etc.
Proficient knowledge of user-centered design processes and UX best practices.
Experience working with design systems and prototyping tools.
Strong written and verbal communication skills.
Ability to work in both waterfall and agile project processes.
Preferred Qualifications:
Proven storytelling abilities.
Experience interpreting product requirements documents from a user-centered perspective.
Familiarity with usability testing and collaboration with UX research teams.
Understanding of project management and business process management concepts.
Additional Qualifications:
Demonstrated ability to raise and address issues effectively.

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