Inside Sales Associate
3 weeks ago
Function: Inside Sales
Sub-Function: Concierge
Location: Mahalakshmi Main Road, Indore (On-site)
Openings: 10 Positions
Job Type: Full-time
Working Days: 6 days/week (Rotational week-offs)
Shift Timing: Day Shift Only (No night shifts)
Key Responsibilities:- Counsel and engage with 100+ customers daily who have downloaded the MediBuddy app .
- Convert leads via scripted consultations and influence customer preferences.
- Provide tailored information about specialty services and surgical care.
- Achieve monthly sales targets (avg. 12 IPD conversions/month ).
- Maintain a daily talk time target of 3.5 hours and 66 hours monthly .
- Expedite resolution of queries and complaints to ensure high customer satisfaction .
- Ensure call quality and process compliance across all communications.
- Any graduate (medical/clinical background preferred but not mandatory).
- 6 months to 6 years in inside sales/telesales/outbound customer support .
- Fluent in English & Hindi .
- Strong interpersonal and communication skills.
- Target-driven, self-motivated, and positive attitude .
- Negotiation & selling skills .
- Proficient in MS Office .
- Team player with a willingness to learn and grow .
- Net Pay (Take-home): ₹20,000 to ₹25,000 per month
- Maximum CTC: ₹3.6 LPA
- Incentives: Up to ₹2.5 LPA based on performance
- Other Benefits:
- Competitive salary
- Performance recognition programs
- Wellness initiatives & health benefits
- Internal career mobility and training programs
- Opportunity to work in India's leading health company
- Training Duration: 1 Week (Paid )
- Assessment: Post-training mock call evaluation by the manager
- Confirmation: From Day of Joining (DOJ)
- Failed Assessment: training will be conducted
- Regular performance reviews and appraisals .
- Incentives applicable only on target achievement .
- No salary deduction in case of missed targets.
- Opportunities for internal mobility to explore different verticals.
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