Client Engagement Executive

3 weeks ago

Bengaluru, India BambooBox Full time

Job Description for Client Engagement Executive

BambooBox is a SaaS-based software start-up with 3 years of expertise, offering a platform for growth marketers. With its advanced AI and ML-driven platform, BambooBox helps companies deliver untapped marketing intelligence to business teams and increase the marketing contribution to the overall revenue. We work with clients like Airtel Business, Darwinbox, Acalvio, and other global organizations. We are backed by investors such as Peak XV (earlier Sequoia Surge), Emergent Ventures, and Arc180

We are in the process of scaling the organization and are in a high-growth phase.

About the Role

As a Client Engagement Executive at BambooBox, you'll be the bridge between our clients and our internal teams, ensuring smooth onboarding, campaign execution, and post-launch excellence. If you love working at the intersection of people, process, and performance—this one's for you

Key Responsibilities:

Client Management & Onboarding

Collaborate with Customer Success for seamless client onboarding

Understand client briefs deeply—brand immersion, category trends, and client nuances

Own the finalization of campaign messaging templates

Coordinate with the planning team to shape the campaign theme and customer journey

Conduct integration sanity checks to ensure flawless execution

Project Management & Execution

Manage campaign timelines, assets, and stakeholder coordination

Drive data enrichment and maintenance to ensure campaign readiness

Oversee campaign configuration and execution using our tools and platforms

Run internal governance with cross-functional teams (data, planning, execution)

Lead campaign reviews alongside ASEs

Client Communication & Governance

Conduct weekly client meetings with strong documentation (pre-reads, MOMs)

Maintain structured and consistent communication to drive client success

Campaign Analysis & Reporting

Deliver actionable campaign reports and performance insights to clients

Share optimization recommendations based on campaign data

Tools You'll Work With

BambooBox Platform

LinkedIn Campaign Manager

Google Ads & Google Analytics

Marketing Automation Platforms (MAPs)

CRMs (HubSpot/Salesforce or similar)

What You'll Need

1–3 years of experience in client-facing roles, campaign execution, or account/project management

Excellent communication and stakeholder management skills

Strong analytical mindset and attention to detail

Experience with digital marketing tools and platforms

Ability to multitask and thrive in a fast-paced environment

Why Join Us?

Be a part of a fast-growing startup revolutionizing ABM

Work with a dynamic, collaborative team that values initiative and ownership

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