Senior Unix Production Support Engineer

3 weeks ago

Hyderabad, India DISH Network Full time
Company Summary

DISH Network Technologies, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.Department Summary

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.Job Duties and Responsibilities

Able to perform effective Incident Management from incident start through resolution, partnering with Development to determine root causes, and driving rigorous Problem Management to followthrough on actionsProactive identification of production issues and resolutionOwn the production environment, monitoring availability and ensure a holistic system healthIdentify and implement corrective actions to resolve issues in a timely mannerComplete assigned tasks for change requests and incident ticketsResolve issues within SLAAchieve 90% automation and reduce manual interventionSkills, Experience and Requirements

Engineering degree with 3+ years of experience in Application SupportExperience in Unix and Windows environmentsExperience in Shell scripting/Python and SQLExperience in troubleshooting complex production issuesReady to work in shifts - 24x7Knowledge of AWS and CI/CD will be an advantageKnowledge of ITIL processesExcellent communication, presentation and documentation skillsKnowledge in Middleware like Weblogic, Tomcat, WebshpereBenefits

Employee Stock PurchaseTerm InsuranceAccident InsuranceHealth InsuranceTraining ReimbursementGratuityMobile and Internet ReimbursementTeam Outings

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