Process Associate

6 days ago


Bhubaneswar, India Smartva Solutions (opc) Full time

This job defines a major responsibility in order to serve International Clients based in USA. The ideal candidate would be the front face for the clients in USA. The Major role would be to connect with clients, process their files, schedule appointments and provide details of the services.

RESPONSIBILITIES: (NIGHT SHIFT ONLY)

1 - Setting up documents in clients CRM.
2 - Reviewing documents to verify that all data is accurate.
2 - Reviewing documents as per requirements and making sure file is compliant.
3 - Calling clients based in US asking for missing documents.
4 - Co-ordinating with clients for a smooth transaction
5 - Interacting with parties involved.

6 - Updating progress stages in the CRM
7 - Work with the loan officer, transaction coordinator and third parties to clear all prior to doc conditions and funding conditions.

Must Required Skills:

  • MUST SPEAK GOOD ENGLISH
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to multitask
  • Capability to operate independently
  • Excellent time management
  • Attention to detail
  • Technologically savvy
  • Candidate must write, read and speak fluent English. (Must)
  • NIGHT SHIFT ONLY

Job Types: Full-time, Permanent, Work from Office.

Benefits:

  • Paid sick time
  • Paid time off

Schedule:

  • Night shift
  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Performance bonus

Expected Start Date: 1/09/2025



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