Facilities assistant

3 weeks ago


Patna, India Tata Consultancy Services Full time

Job DescriptionComplete ownership of managing HUB Admin activities/operation & Admin TeamDefining Scope and KRA’s of Team membersCommunicate and co-ordinate with immediate management for day to day activitiesDirect reporting to Regional Admin Head – TCSi ON on day to day activities, incident management etc.Monitoring and reporting of key project activities, plans and progressesManaging calls and discussionsEnd to end Exam day and non exam day administrative activities management and Team coordinationEnsuring zero incident on Exam day related to Admin ServicesHelp in Recruitment, Training and talent development of Team MembersDefine and deploy control and Monitoring mechanism Admin Team within HUBTraining and development of Admin Team within HUBEnsure Standardising of process at all Exam Venues within HUBVendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoicePublish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basisCentral spoc for all Facility related matters within HUBEnsure SLA/SLC at Exam VenuesGovernance over Vi DZ/LISP partners , regular meeting and closure of Audit pointsDeployment of Adhoc/Contract manpower at Exam VenueHelp/support in Shortlisting prospective partner/venue identified based on defined parameters within regionMaintain and monitor legal compliances for all VenuesPrepare and deploy contingency/BCPSurprise checks at exam VenuesHandle crisis situationCoordinate and manage with Manpower agencies on deployment and other staff related issues & CompliancesConduct audit of Exam venuesAny other duty assigned from time to timeMust HaveGood communication skills (written/verbal)Strong technical knowledge of Electrical EquipmentsExperienced in Soft services facility mgmt.Experience in Facility Operations and managementMust have managed a teamExperience in conflict managementWilling to work, learn and perform under extreme pressureWilling to travelGood liasoning with Police and other local Govt. departmentsAware of laws related to facility compliance and operationsVendor Management skillsOpen to take complete ownership, responsibility & accountability of assigned workGood computer knowledge ( Microsoft xls,word, Powerpoint etc)Good HaveProfessional Certifications, additional language knowledge, Strong analytical and logical understanding



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