Healthcare BPO Executive

4 weeks ago

Indore, India Advanz101 Systems Pvt Ltd. Full time

Job Description – Healthcare BPO Executive (Healthcare Imaging / Patient Records)

Position:

Healthcare BPO Executive 

Job Location:
Indore

Shift Timing:
USA
(8 PM to 5 AM
India time)

Experience:
1–3 Years

Working:
5 Days (Mon-Fri)

Qualification:
Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields)

Role Overview

We are seeking a detail-oriented
Data Entry Operator
to support our patient care and imaging operations. The role involves accurate entry, validation, and maintenance of patient demographics, referrals, insurance, and imaging-related data across multiple systems (Contact centre, CRM, RIS/PACS, and EHR). This role is critical to ensuring smooth patient scheduling, compliance, and accurate reporting.

Key Responsibilities

  • Accurately input and update
    patient demographics
    (name, DOB, address, contact) into CRM and RIS/PACS.
  • Enter and validate
    referral information
    from physicians (fax, email, EMR feeds).
  • Upload and index
    insurance details, pre-authorization approvals, and clinical documents
    .
  • Update
    exam metadata
    (procedure type, status, scheduling details) in imaging systems.
  • Perform
    data cleansing
    (deduplication, corrections, standardization) to maintain data integrity.
  • Ensure
    timely entry of diagnostic reports
    and follow-up recommendations into the system.
  • Collaborate with call centre, referral coordinators, and clinical staff to resolve missing/incomplete data.
  • Maintain
    compliance with HIPAA and internal data governance standards
    .
  • Generate basic
    reports and logs
    to support operations and audits.

Requirements

  • Graduate degree (preferably in Healthcare Administration, Science, IT, or related).
  • 1–3 years of
    experience in data entry, healthcare operations, or medical records management
    .
  • Strong typing and data entry skills with high accuracy.
  • Familiarity with
    CRM tools (Salesforce preferred)
    , or
    RIS/PACS/EHR systems
    is an advantage.
  • Proficiency in MS Office (Excel, Word).
  • Good communication skills to coordinate with clinical and administrative teams.
  • Detail-oriented with ability to handle sensitive patient data responsibly.

Preferred Skills

  • Experience with
    Salesforce CRM
    or other healthcare CRM tools.
  • Exposure to
    Genesys contact centre systems
    or similar platforms.
  • Knowledge of
    medical terminology, referrals, and insurance pre-authorization workflows
    .
  • Understanding of
    HIPAA and healthcare data security requirements
    .

  • Healthcare BPO Executive

    5 days ago

    Indore, Madhya Pradesh, India Advanz101 Systems Pvt Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description – Healthcare BPO Executive (Healthcare Imaging / Patient Records)Position:Healthcare BPO Executive Job Location:IndoreShift Timing:USA(8 PM to 5 AMIndia time)Experience:1–3 YearsWorking:5 Days (Mon-Fri)Qualification:Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields)Role OverviewWe are seeking a...

  • BPO Executive

    4 weeks ago

    Indore, India Elsess Digital System Pvt. Ltd. Full time

    We're Hiring – BPO Executive (Call & WhatsApp Chat Support) Location: Ardente Office One, Hoodi Main Road, Bengaluru Company: INM Communications Pvt. Ltd. Are you a great communicator who enjoys solving customer queries? We're looking for an energetic, polite, and customer-focused BPO Executive to join our team – handling both calls and WhatsApp chats....

  • Bpo Executive

    2 weeks ago

    Indore, Madhya Pradesh, India Elses Digital System Pvt Ltd Full time

    **We’re Hiring - BPO Executive** **(Call & WhatsApp Chat Support)** **Location: Ardente Office One, Hoodi Main Road, Bengaluru** **Company: INM Communications Pvt. Ltd.** Are you a great communicator who enjoys solving customer queries? We’re looking for an energetic, polite, and customer-focused BPO Executive to join our team - handling both calls...

  • Healthcare BPO Executive

    3 weeks ago

    Indore, India Advanz 101 Systems Full time

    Accurately input and update patient demographics into CRM and RIS/PACS. Upload and index insurance details, pre-authorization approvals, and clinical documents. Maintain compliance with HIPAA and internal data governance standards.

  • Data Entry Executive

    1 day ago

    Indore, Madhya Pradesh, India Advanz101 Systems Pvt. Ltd. Full time ₹ 1,85,342 - ₹ 3,70,685 per year

    Job Description – Healthcare BPO Executive (Healthcare Imaging / Patient Records)Position: Healthcare BPO Executive[BD1] Job Location: IndoreShift Timing: USA (8 PM to 5 AM[BD2] [SV3] [SV4] India time)Experience: 1–3 YearsWorking: 5 Days (Mon-Fri)Qualification: Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields)Role...

  • Marketing & Sales Executive

    7 days ago

    Indore, Madhya Pradesh, India Naukri Healthcare Jobs Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    About the Role:We are seeking a dynamic and motivated Marketing & Sales Executive to join our healthcare team. The ideal candidate will be responsible for driving sales growth, developing marketing strategies, and building strong relationships with doctors, hospitals, diagnostic centers, and healthcare professionals. The role demands a proactive individual...

  • Back Office Employee for BPO

    3 weeks ago

    Indore, India SpeedBirdServices - Medical Billing Company Full time

    Role: Back-office Executive for BPO (Night Shift)Role Description:This is a full-time on-site Business Process Outsourcing role located in Indore. The candidate will be responsible for managing billing, collections, and back-office processes. They will work closely with clients to provide personalized services, optimize super-bills, and ensure efficient...

  • Back Office Employee for BPO

    2 weeks ago

    Indore, India SpeedBirdServices - Medical Billing Company Full time

    Role: Back-office Executive for BPO (Day and Night Shift)Role Description:This is a full-time on-site Business Process Outsourcing role located in Indore. The candidate will be responsible for managing billing, collections, and back-office processes. They will work closely with clients to provide personalized services, optimize super-bills, and ensure...

  • Bpo Associate

    2 weeks ago

    Indore, Madhya Pradesh, India PuRvansh Electrical trading and training Full time

    **Job Title**: BPO Executive (Voice Process) **Location**: Indore **Experience**: 0-1 Years **Salary**: ₹9000 - ₹15,000/month + Incentives **Responsibilities**: - Answer customer calls and resolve queries - Maintain records of interactions - Meet daily call targets - Ensure customer satisfaction **Requirements**: - 12th pass or graduate - Freshers...

  • Clinical Documentation Specialist

    3 weeks ago

    Indore, India Advanz101 Systems Pvt. Ltd. Full time

    Job Description – Healthcare BPO Executive (Healthcare Imaging / Patient Records) Position: Healthcare BPO ExecutiveJob Location: Indore Shift Timing: USA (8 PM to 5 AM(BD2) (SV3) (SV4) India time)Experience: 1–3 Years Working: 5 Days (Mon-Fri)Qualification: Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields) Role Overview...