Lead-Academic Operations

3 weeks ago

Gurugram, India PinnacleU Full time

Position: Lead-Academic Operations

Location: Gurugram

Working Days: Monday to Saturday

Experience Required: 3 to 8 years

Client: Leading Business School

Key Responsibilities
  • Provide leadership and supervision to Academic Coordinators, setting standards, offering training, and ensuring consistent delivery of academic operations.
  • Design and oversee operational frameworks for classroom management, IT readiness, and logistics to guarantee seamless experiences for faculty and students.
  • Ensure robustness of the Learning Management System (LMS) by establishing processes for course setup, scheduling, and escalation management.
  • Establish governance for attendance and leave tracking, ensuring data accuracy and actionable insights for program leaders.
  • Drive a culture of service excellence by monitoring query resolution standards, ensuring escalations are handled promptly, and student/faculty satisfaction is maintained.
  • Set quality benchmarks for recordings, content accessibility, and LMS compliance, ensuring students have reliable access to learning materials.
  • Oversee academic assessment processes, ensuring timelines, transparency, and fairness in assignment management and evaluations.
  • Build partnerships with administrative and facilities teams to streamline operational support and improve efficiency.
  • Develop and implement examination protocols, ensuring integrity, smooth execution, and timely communication of outcomes.
  • Own centralized student operations data, using insights to inform decision-making and continuous improvement.
  • Collaborate with faculty and program leadership to anticipate academic needs, mitigate risks, and proactively resolve systemic challenges.
  • Lead process innovation initiatives to enhance academic operations and ensure a consistently delightful student experience.
Qualifications and Skills

Educational Background: Bachelor's degree in Education, Business Administration, or related fields (Master's degree preferred).

Experience: 4-6 years of experience in academic operations or related roles, with at least 2 years in a supervisory or leadership capacity.

Technical Skills: Proficiency in Learning Management Systems, Microsoft Office Suite, and student information systems.

  • Academic Lead

    3 weeks ago

    Gurugram, India Masters' Union Full time

    Job Overview: The Lead - Academic Operations will oversee and ensure the seamless execution of all academic operations across programmes. This role involves supervising Academic Coordinators, collaborating closely with faculty, students, and administrative teams, and driving process excellence. The Lead will be responsible for ensuring smooth classroom...

  • Hiring For Lead Academics

    3 weeks ago

    Gurugram, India Master's Union Full time

    Role & responsibilities The Lead - Academic Operations will oversee and ensure the seamless execution of all academic operations across programmes. This role involves supervising Academic Coordinators, collaborating closely with faculty, students, and administrative teams, and driving process excellence. The Lead will be responsible for ensuring smooth...

  • Academic Operations

    1 week ago

    Gurugram, Haryana, India DBMCI Full time

    **DBMCI (Dr. Bhatia Medical Coaching Institute)** is being operated as a flagship vertical of **Neuroglia Health Pvt. Ltd.**, which is backed by **M3 Inc.**, a leading Japanese healthcare company listed on the Tokyo Stock Exchange. Founded in 1996, DBMCI is being positioned as one of India’s premier NEET PG preparation platforms. Through **DBMCI One**, a...

  • Academic Operations Executive

    1 week ago

    Gurugram, Haryana, India DBMCI Full time

    **Company Description**: **DBMCI (Dr. Bhatia Medical Coaching Institute)** is being operated as a flagship vertical of **Neuroglia Health Pvt. Ltd.**, which is backed by **M3 Inc.**, a leading Japanese healthcare company listed on the Tokyo Stock Exchange. Founded in 1996, DBMCI is being positioned as one of India’s premier NEET PG preparation platforms....

  • Academic Coordinator

    3 days ago

    Gurugram, Haryana, India SRI Foundation Full time

    **Job Title**: Head - Assessments & Academic Content **Key Responsibilities**: - **Academic Content & Curriculum**: - Lead the creation of study material aligned with the syllabus. - Maintain quality, relevance, and accuracy of content. - **Assessment Design**: - Prepare mock tests, sample papers, and final examination papers. - Define the exam...

  • Academic Incharge

    3 days ago

    Gurugram, Haryana, India Infyni Full time

    **Academic Incharge** **About Company**: **About the Role**: We are seeking a highly motivated and experienced Academic Incharge to play a key role in leading and managing our academic programs. You will be responsible for overseeing all aspects of academics, from curriculum development to student success. **Responsibilities**: - Collaborate with faculty...

  • Academic Program Executive

    21 hours ago

    Gurugram, Haryana, India Filo edTech Full time

    **Job Summary**: We are looking for a dynamic and driven **Academic Program Executive** to join our growing academic team. If you are someone with strong familiarity in competitive exam domains like **JEE, NEET, and CUET**, and you're passionate about solving students’ problems at scale, managing multiple tasks, and thriving in a fast-paced environment —...

  • Academic Coordinator

    21 hours ago

    Gurugram, Haryana, India G.A.V. International School, Sector-7 Extn. Full time

    Department: Senior Wing/Primary Wing/Pre-Primary wing Reports To: Principal Job Summary: The Coordinator position is a multifaceted role encompassing leadership, academic oversight, administrative management, and teaching responsibilities. The primary objective is to ensure the success and growth of the departments while contributing to the overall...

  • Academic Coordinator

    5 days ago

    Urban Estate, Gurugram, Haryana, India Masters' Union Full time

    Responsibilities - Academic Coordination - Organize and schedule classes, exams, and academic events. - Serve as the main liaison between faculty, students, and administrative departments. - Ensure timely delivery of course materials and resources. - Student Engagement - Develop and execute strategies to increase student participation in curricular and...

  • Valvoline Global Operations

    3 weeks ago

    Gurugram, India Valvoline Global Operations Full time

    Why Valvoline Global Operations ?At Valvoline Global Operations, were proud to be The Original Motor Oil, but weve never rested on being first. Founded in 1866, we introduced the worlds first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the worlds largest...