Client Relationship Executive

3 weeks ago

Gurugram, India Animstok Full time

Designation: Client Relationship Executive

Job Type: Full-time, On-site.

Salary: ₹25k-₹35k/month

Incentive: Yes

Experience: 2+ years

Location: Gurgaon, Haryana

Notice Period: Immediate joiners required/15 days preferable


Job Description:


Seller/Supplier Onboarding:

  • Marketplace onboarding and product listing support to registered manufacturers, suppliers, and sellers.


Partner Relationship Management:

  • Develop and nurture strong relationships with key partners and suppliers to ensure seamless collaboration and mutual growth.
  • Identify new partnership opportunities that align with the company's goals and objectives.
  • Collaborate with cross-functional teams to execute partnership strategies effectively.


Client Relationship Management:

  • Serve as the primary point of contact for our valuable clients, understanding their needs, and ensuring the required support/assistance.
  • Proactively identify opportunities to upsell or cross-sell our products and services to existing clients.
  • Resolve client concerns and issues promptly to maintain a positive client experience.


Data Analysis and Reporting:

  • Analyse data related to partner and client interactions to identify trends and opportunities for improvement.
  • Prepare and present regular reports to management on partnership and client performance.
  • Utilize data insights to make informed decisions and optimize relationship management strategies.


Contract Negotiation and Management:

  • Negotiate contracts and agreements with partners, suppliers, and clients, ensuring mutually beneficial terms and conditions.
  • Monitor contract compliance and address any issues or discrepancies as needed.


Market Research:

  • Stay updated on industry trends, competitive landscape, and emerging opportunities.
  • Conduct market research to identify potential partners and clients.


Education:

Any bachelor’s degree/bachelor's degree in business, Marketing, or a related field (master's degree preferred).


Expectations:

  • Proven experience in partnership and seller relationship management in the e-commerce industry is a must.
  • Strong negotiation and communication skills.
  • Excellent written & verbal communication skills in English.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in data analysis and reporting tools.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong organizational and time-management skills.
  • Should have an excellent understanding of the marketplace seller onboarding process & product listings.
  • Ability to commute.


Company Description

Animstok is an animal economy-focused platform providing 360-degree livestock solutions through the integrated, hybrid, and technology-oriented marketplace Animstok.com for trading in livestock, products, and services. Our platform connects buyers and sellers in the livestock industry, enabling smooth transactions and efficient operations.


To Apply:

Interested candidate should send their CV / RESUME to with the name of the post in the subject line. Please note, only shortlisted candidates will be contacted.

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