Client Relationship Executive

5 months ago


Gurugram Haryana, India IJRDO Journal Full time

**Client Interaction**:

- Engage with authors, researchers, and PhD scholars to understand their needs and queries regarding the publication process.
- Provide detailed information on pre-publication requirements, submission guidelines, and publication timelines.

**Publication Solutions**:

- Offer comprehensive pre-publication solutions, guiding clients through manuscript preparation, formatting, and submission procedures.
- Address post-publication queries, facilitating reprints, corrections, or any additional author requests.

**Data Management**:

- Maintain an organized and up-to-date database of journal-related information on Google Sheets.
- Ensure accuracy in recording publication statuses, author details, and other relevant data.

**Relationship Management**:

- Cultivate and nurture strong relationships with clients, fostering a positive experience throughout the publication process.
- Proactively identify and address potential issues, ensuring high levels of client satisfaction.

**Follow-up Procedures**:

- Address any concerns or feedback promptly, maintaining open lines of communication.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9871178723



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