Customer Success Manager
3 months ago
ToolJet is a popular open-source ( ) low-code platform for building and deploying custom internal tools. We are a team of 50 members working from different regions of India.We've raised funding from investors like Microsoft’s M12, Nexus Venture Partners, January Capital & Ratio Ventures.
Job Responsibilities:
You will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes post-sales customer journey (Onboarding → Adoption → Retention → Advocacy).You will be responsible for customer relationships with our Global Enterprise Customers and customer retention along with other areas which fall under the global customer success portfolio.Communicate effectively with both internal and external senior-level management to understand customer needs, maximise retention and growth, and communicate learnings.Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyse trends to identify areas of improvement.Proactively identify opportunities for expansion and contact customers for up-sell/cross-sell.
Requirements:
At least 2 years of work experience in a customer-facing role such as Customer Success, Account Management, Sales etc.Experience working in B2B SaaS with customers.Excellent written and verbal business communication skills.Comfortable to work in the US timings
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Customer Success Executive
1 week ago
Bengaluru, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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Customer Success Executive
1 week ago
Bengaluru, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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Customer Success Executive
1 week ago
Bengaluru, India Quest For Success Full timeCompany Description Quest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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Bengaluru, India Quest For Success Full timeCompany DescriptionQuest For Success is the largest SAT and AP training institute in India, delivering the Best SAT and AP results for the past 5 years. The institute offers comprehensive classroom preparation programs for IB, IGCSE/A Levels, ACT, SAT, and AP tests. Quest for Success emphasizes small class sizes, proprietary materials, and excellent faculty...
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Customer Success Representative
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Bengaluru, Karnataka, India Quest For Success Full time**Quest for Success: A Leader in Education Excellence**We are a renowned SAT and AP training institute in India, committed to delivering exceptional results. With a proven track record of success, we empower students to achieve their academic goals through comprehensive preparation programs.**About the Role:**We are seeking a highly skilled CUSTOMER SUCCESS...
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
1 month ago
Bengaluru, India Wenger & Watson Full timeQualifications:• 8 to 10 years of experience in a customer-facing role, such as Customer Success orAccount Management with a focus on API security, cybersecurity, or enterprise software.• Proven track record of managing and growing large customer accounts, with a strongunderstanding of customer success metrics and best practices.• Experience leading...