Guest Relations Officer

4 weeks ago


ahmedabad, India Group Landmark Full time
  • Greets all showroom and service customers answering any questions relating to their needs and concerns.
  • Intervenes in any customer misunderstandings and offers solutions consistent with empowerment levels.
  • Attends all sales and service meetings to gather information on daily, weekly, and monthly customer goals.
  • Provides any concierge services consistent with resources and empowerment levels.
  • Plans weekly and monthly enthusiasm events and employee team building events.
  • Works with all departments to anticipate customer needs and constraints.
  • Works on service drive contacting customers for retention and loyalty opportunities.
  • Other tasks as assigned.


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