Guest Relations Specialist

4 weeks ago


Ahmedabad, India Welspun Transformation Services Limited Full time

Guest Relations specialist serves as the face of the organization, providing exceptional customer service, administrative support, and maintaining a professional and welcoming atmosphere in the front office area.


Reception Duties:

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.

• Handle the logistics, travel management, refurbishments or any support required

• Manage inquiries via phone, email, and in person, providing accurate information or directing them to the appropriate person or department.


2. Administrative Support:

• Assist in scheduling appointments and managing calendars for executives.


3. Facilities Management:

• Ensure the front office area is clean, organized, and presentable at all times.

• Coordinate with maintenance and housekeeping for office maintenance.


4. Security and Access Control:

• Monitor and control access to the premises, ensuring security procedures are followed.

• Issue visitor badges and maintain company experience centre.


5. Communication and Coordination:

• Communicate effectively with internal teams to ensure smooth operations.


Requirements:

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Professional appearance and demeanor.


Key Competencies:

• Customer service-oriented approach

• Adaptability and flexibility

• Problem-solving skills

• Attention to detail

• Ability to handle a fast-paced environment



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