Front Office Executive
3 weeks ago
JOB DESCRIPTION
Position Summary:
The position is responsible for the efficient rooming of hotel guests. Extends special assistance to VIP guests on their stay at the hotel such as facilitating check-in and check-out, arranging transportation requirements, and attending to special requests and queries.
ESSENTIAL FUNCTIONS:
- Pre-blocks/pre-registers all guests to facilitate check-in on arrival at the hotel.
- Pre-assigns rooms and accommodates special guest requests whenever possible.
- Greets and welcomes hotel guests.
- Sell, register, and assign rooms to incoming guests ensuring that registration cards are properly accomplished.
- Maintains guest history file of all guests as reference for their preference, special requests, and room rates during their last stay at the hotel.
- Stays up-to-date on room rates, packages, and special promotions. Has an accurate awareness of building and room locations, types of rooms, room features, and amenities.
- Makes same-day and future reservations when necessary. Knows cancellation and deposit procedures.
- Processes and posts charges and settlements in a timely manner.
- Blocks off rooms for confirmed reservations based on the Room Reservation form. Takes note of reservation details such as floor request, room category, and other amenities.
- Coordinates with Housekeeping for their immediate set-up or cleaning of vacant rooms to be occupied by guests who have already checked in.
- Performs cashiering procedure: the posting of charges, check-out, and collecting payment.
- Attends to the guest, and checks out in a friendly and professional manner.
- Presents statements of charges to departing guests and receive payment.
- Uses proper telephone etiquette and always takes proper and complete messages.
- Keeps updated on current hotel happenings by reading all front desk logs and memos. Be aware of daily activities and meetings taking place at the hotel. Attends to guest complaints, inquiries, and requests. Refers to problems to superiors whenever necessary.
- Prepares requisition for supplies.
- Prepares the registration form, and key for the arrival of the day. Update guest profile.
- Keeps the reception area neat and professional in appearance.
- Manages the front desk area and monitors the telephone console.
- Prepare & submit C forms in a timely manner. Issue liquor permits & new SIM card letters with proper record verifications.
- Check hotel vehicles for guest use & ensure they are as per standard.
- Promotes and maintains good public relations with Travel Agencies, Commercial Accounts, and Government Offices if applicable.
- Notes requests for wake-up calls, transport arrangements, and other general inquiries.
- Responsible for heritage walk & its transportation. Make an alternative arrangement in case of cancellation of the heritage walk.
- Communicates with other departments regarding group and VIP check-ins.
- Handles inquiries for group or company reservations and gets details for function requirements.
- Performs all assigned duties efficiently, and technically correctly, follows Company policies, rules and regulations, and requests of Superiors, adheres to procedures and achieves a high standard leading to total guest and Company satisfaction.
- Updates oneself and follow security/fire/safety procedures according to the Company’s rules and regulations. Ensures that all employees have a complete understanding of and adhere to the hotel policies relating to Fire, Hygiene, Health, and Safety.
- Attends departmental meetings and training when requested.
- Sale and cross-market all hotel products and services.
- Performs other duties that may be assigned by immediate superiors from time to time.
Education:
A bachelor’s degree preferably in Hotel and Restaurant Management
Knowledge:
Front Office Policies and Procedures
- Service and Product Knowledge
- Cashiering
- Basic Accounting Principles
- PMS, PABX, Fax, and Telephone Functions
- Hotel Management System
Skills:
- Numerical skills
- Computer skills
- Report writing skills
- Communication skills
- Interpersonal skills
ATTRIBUTES:
- Courteous
- Cooperative
- Reliable
- Can work in a multi-racial and cross-cultural environment
EXPERIENCE: 5 to 6 years
-
Front Office Executive
1 month ago
Ahmedabad, India Paradigm Consultants Full timeFront Office Executive: Igatpuri Education : Degree/Diploma in Hotel Management 0-6 Months experience in front office department open position : 50 Languages: English, Gujrathi & Hindi Joining : immediate **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Food provided Schedule: - Day shift **Speak with the employer** +91 8956665039
-
Front Office Executive
4 weeks ago
Ahmedabad, India Sodexo India On-site Services Full timeFront Office Executive **EXPERIENCE**: - 1 - 4 years **LOCATION**: - Adani Commerce House 7, near to Vodafone House, Corporate Road, Makarba, Gujarat - 380015 AHMEDABAD GUJARAT 121001 **CONTACT**: - Vinita Manik Kumbhar
-
Front Office Executive
1 month ago
Ahmedabad, India Whiteice Network Full time**Front** **Office** **Executive (Only Female) - WNTFOE10102023** - Good communication and analytical skills. - Good knowledge of MS-Office. - Pleasing personality is mandatory. - Greeting and assisting visitors and Guests. - Handling Telephonic and Walk-in enquiries. **Key Skills** - Phone Skills - Supports Diversity - Results Driven - Professionalism -...
-
Front Office Executive
1 month ago
Ahmedabad, India Impact HR & KM Solutions Full timeKey Skill : Basic computer knowledge Exp : Fresher Industry : Advertising / MR / PR / Events Functional Area : Front Office / Reception/Computer Operator/Assistant Qualification : Higher Secondary, Diploma, Other Bachelor Degree Vacancy : 10 Job Location : Ahmedabad - Experience- 0 - 1 Years- Salary- 1 Lac 25 Thousand To 2 Lac 25 Thousand P.A.- Industry-...
-
Front Office Billing Executive
1 month ago
Ahmedabad, India Cancer Healer Hospital Full timeWe are looking for a competent **FRONT OFFICE / BILLING EXECUTIVE **to undertake all receptionist and Cash handling duties at the desk of our main entrance. - Keeping front desk tidy and presentable with all necessary material - greeting clients/Patients and setting a positive office atmosphere - Ensure complete and accurate patient registration - Maintain...
-
Front Office Executive
4 weeks ago
Ahmedabad, Gujarat, India Rishika Health Full timeWe are seeking a highly organized and experienced Front Desk/Admin Executive to join our team. As the Front Desk/Admin Executive, you will play a crucial role in maintaining efficient operations within our organization by providing exceptional administrative support. Responsibilities: 1. Reception Handling 2. Admin Work Management 3. Housekeeping and...
-
Front Office Executive
1 month ago
Ahmedabad, India Global Job Placement Full timeOpening: 1 Nos.- Job ID: 55903- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 4.0 Year(s)- CTC Salary: 2.00 LPA TO 4.20 LPA- Function: Secretary / Front Office / Data Entry- Location: - Ahmedabad Posted On: 03rd Mar, 2023 **- greeting clients and setting a positive office atmosphere - answering the phone, taking messages and...
-
Front Office
1 month ago
Ahmedabad, India Enlacecode Technologies Pvt. Ltd Full time**Front Office / Admin Executive** Work Location: Naranpura, Ahmedabad Total exp. : 0 to 1years **we have a requirement of** - Perform computer-related work - Handle Excel and Word - Person can manage social media accounts and post to relavant Social Accounts - Work with website admin panel **contact: +91 80000 83323 / +91 93760 95405** **Job Types**:...
-
Front Office Executive
1 month ago
Ahmedabad, India VasyERP Solutions Pvt. Ltd. Full time**About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Front Desk Representative, you will undertake all receptionist and...
-
Front Office Executive
4 weeks ago
Ahmedabad, India Vihang Adcon Pvt Ltd Full timeManaging front office and administration work **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) **Language**: -...
-
Front Office Executive
1 month ago
Ahmedabad, India ISOTEX Corporation Full timeWe, **ISOTEX Corporation Pvt. Ltd.**, are an internationally renowned thermal technology company that produces highly efficient low emission thermal oil heaters, steam boilers plants and combustion systems. We harness our expertise through experience gained from 40 years of operations and 8000 installations throughout the world. As a testimonial to our...
-
Front Desk
1 month ago
Ahmedabad, India Gokul Agro Resources Limited Full time**Greeting and Welcoming Visitors**:The front desk executive serves as the first point of contact for visitors, clients, and guests. They greet individuals, answer inquiries, and provide directions or assistance as needed. - **Answering Phone Calls**: Managing incoming calls is a key responsibility of a front desk executive. They handle phone calls, transfer...
-
Front Office Executive
4 weeks ago
Ahmedabad, India Canopy Events Full time**Roles and Responsibilities** - Welcoming all visitors and registering them at reception - Answering and screening telephone calls - Scheduling and confirming appointments, meetings, and important events - Copying, scanning, and filing documents - Preparing reports and maintaining records - Typing various documents - Processing incoming mail and...
-
Front Office Executive
4 weeks ago
Ahmedabad, India Bacancy Technology Pvt Ltd Full timeManage front desk with better reception to visitors and employees. - Taking care of asset contracts, servicing and maintenance like A. C., Printers, Laptops, and Furniture etc. - Taking care of Housekeeping, Office Hygiene, Stationeries, and Patty Cash. - Helping company employees by data entry in software. Maintaining vendors and coordinating with...
-
Front Office Manager
5 days ago
ahmedabad, India Radisson Blu Hotel Ahmedabad Full timeDoes the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Front Office Team is the heart of the house where we...
-
Front Office Receptionist
1 month ago
Ahmedabad, India Selfmade Recruitment Service Full time**Job Opening - Front office Executive** - Qualification - Minimum Graduation - Fresher can also apply - Communication Skill must require - Salary 15 to 22k per Month as per Skill - Only Female staff require Send your Proper Resume (CV) at79737-23120 WhatsApp or Direct Upload Same day joining **Salary**: ₹15,000.00 - ₹20,000.00 per...
-
Front Desk Executive
1 month ago
Ahmedabad, India Swastik Placement Agency Full timeRequired Female Front Office Executive Any Graduate **Salary**: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - Front desk: 1 year (preferred) **Language**: - English...
-
Front Desk Executive/receptionist
1 month ago
Ahmedabad, India Hire Innovate Full timeWe are looking for **Front desk executive/Receptionist** at **Sindhu Bhavan Road, Ahmedabad** Location **Position: Front desk executive/Receptionist** **Location: Sindhu Bhavan Road, Ahmedabad 380058** Typical responsibilities of a front desk executive include: greeting clients and setting a positive office atmosphere, answering phone calls, taking...
-
Front Office Executive
2 weeks ago
Navrangpura, Ahmedabad, Gujarat, India TALENT HUB HR SOLUTION Full timeRequired Hiring Details 1) Post Name: Front office exe 2) No. of Post: 1 3) Minimum Education: graduation 4) Gender: FEMALE 5) Salary: upto 25K 6) Minimum Experience: (if Fresher then Mention 0) 6 months 7) Extra Skills : (if Required) Able to communicate in English 8) Age Limit : under 30 9) Working Days 6 (2nd & 4th Saturday Off) Pay:...
-
Front Office Manager
4 days ago
Ahmedabad, India Radisson Blu Hotel Ahmedabad Full timeDoes the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Front Office Team is the heart of the house where we...