Operation Executive

3 weeks ago

Gurugram, India CYBOARD-THE ONLINE SCHOOL Full time

We Cyboard school seeking a highly organized and communicative individual to join our team as a School Operation/Backend/Parents Support staff. The ideal candidate will provide exceptional support to our parents, students, and staff, ensuring seamless school operations.

Key Responsibilities:

  • Handle parent inquiries and concerns via phone, email and inperson.

  • Ability to draft mail e.g (circulars, weekly planners, welcome mails)

  • Make outbound calls to parents for feedback, absenteeism, and admission renewal for the new session

  • Maintain accurate records e.g (Student registration, credentials) and data using our Learning Management System (LMS) and Customer Relationship Management (CRM) software

  • Provide administrative support to the school team, ensuring smooth day-to-day operations.

Requirements:

  • Proficiency in LMS and CRM software

  • Excellent communication, interpersonal, and customer service skills

  • Ability to work effectively in a team environment

  • Strong organizational and time management skills

  • Proficient in Microsoft Excel and email drafting

  • Good listener with patience and empathy

  • Ability to maintain confidentiality and handle sensitive information.

Qualifications:

-Any Graduate

  • (Added Advantage) Previous experience in a school backend or operations role

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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