Operations Executive

3 weeks ago

Gurugram, India GlobalXperts Technology Full time

Job designation: Operations Executive (IT Services)

Job Location: Gurugram (Work from Office)

Experience: 2+ years

Notice Period: Immediate joiners are preferred

Roles and Responsibilities:

  • Must be well versed in email writing and communication skills.
  • Must have basic understanding in IT Service side (networking, cloud , DC , Hardware's , OEM etc)
  • Work directly with the Operations Manager to support all aspects of their daily work routine.
  • Keep the Operations Manager advised of time-sensitive and priority issues, ensuring appropriate follow-up.
  • Must have experience in client documentations like Quotation, Agreements , Sales -Purchase order.
  • Act as the point of contact among executives, employees, clients and other external partners
  • Provide coordination, monitoring, and communication of projects and business activities.
  • Prepare, reconcile, and submit expense reports and maintain confidential and sensitive information.
  • Ensure payments are processed on a timely basis to/from customer
  • Maintaining cordial relations with clients.
  • Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries.
  • Complete a variety of special projects including creating presentations, financial spreadsheets, special reports etc.
  • Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
  • Must have leading and self-motivating nature.

Job Type: Full-time

Pay: Up to ₹450,000.00 per year

Application Question(s):

  • Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
  • Total years of experience in Operations or Service delivery management in IT industry ?
  • Current CTC ?
  • Expected CTC ?
  • Comfortable to work completely from Gurugram office ?
  • Please mention your understanding for IT Service side (networking, cloud , DC , Hardware's , OEM etc), please mention the technologies name ?
  • Have you handled the International IT customers in terms of Operations or Service delivery ?, If yes , mention the names
  • In how many days you can join if get shortlisted ?
  • What is your detailed present location?
  • Have you read the job description and comfortable to work on defined roles ?
  • Total years of experience you have in customer documentations (Quotations , Sales-Purchase order etc .)?

Work Location: In person

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