Account Manager

4 weeks ago

Surat, India Khabya Water Technologies Surat Full time

Job Title: Account Manager

Location: Sachin GIDC, Surat
Company: Khabya Water Technologies
Employment Type: Full-time

Company Overview:

Khabya Water Technologies is a leading provider of innovative water treatment solutions, committed to delivering high-quality systems and services to industrial and commercial clients. Our mission is to ensure sustainable water use through advanced technologies and unmatched customer support.

Job Summary:

We are looking for a dedicated and client-focused Account Manager to join our growing team. You will be responsible for managing client relationships, ensuring service excellence, and identifying opportunities for account growth in the water treatment industry.

Key Responsibilities:

  • Act as the main point of contact for assigned clients
  • Build strong, long-lasting relationships with customers in industrial and commercial sectors
  • Understand client requirements and recommend suitable water treatment solutions
  • Coordinate with internal departments (sales, technical, service) to ensure timely and accurate service delivery
  • Handle client queries, complaints, and escalations professionally
  • Prepare and deliver performance reports, proposals, and service documentation
  • Monitor contract renewals, invoicing, and payments
  • Identify upselling and cross-selling opportunities
  • Maintain accurate records in CRM or internal systems

Requirements:

  • Bachelor's degree in Engineering, Environmental Science, Business, or a related field
  • 2+ years of experience in Account Management or Customer Relationship roles (preferably in water treatment, industrial equipment, or environmental services)
  • Excellent verbal and written communication skills
  • Strong problem-solving and client servicing abilities
  • Proficiency in MS Office and familiarity with CRM tools
  • Ability to travel locally to client sites if required

What We Offer:

  • Competitive salary based on experience
  • Performance-based incentives
  • Career growth opportunities within a growing company
  • Supportive and collaborative work culture
  • Exposure to cutting-edge water technologies and industrial clients

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