ServiceNow Trainer

7 hours ago

Bengaluru, India Weekday AI Full time

This role is for one of Weekday's clients
Min Experience: 8 years
Location: Bengaluru
JobType: full-time

Requirements

We are seeking a highly skilled and experienced ServiceNow Trainer to design, develop, and deliver comprehensive training programs for ServiceNow platforms and modules. The ideal candidate will have 8+ years of hands-on experience in ServiceNow along with a proven track record of training IT professionals, administrators, and end-users. This role requires a deep understanding of ServiceNow functionalities, strong communication skills, and the ability to simplify complex technical concepts for diverse audiences.

As a ServiceNow Trainer, you will play a critical role in empowering employees and clients with the knowledge required to maximize their use of ServiceNow, enhance productivity, and align ServiceNow solutions with business objectives.

Key Responsibilities

  • Training Delivery & Facilitation

  • Design and deliver interactive training sessions on ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, CSM, and GRC.

  • Conduct both classroom and virtual training for technical teams, administrators, developers, and end-users.
  • Adapt training methodologies based on audience skill levels (beginners, intermediate, advanced).

  • Use real-world examples, case studies, and live demonstrations to enhance understanding.

  • Content Development & Customization

  • Develop training materials, including manuals, presentations, e-learning modules, and job aids.

  • Customize training content to align with organizational requirements, industry best practices, and ServiceNow release updates.

  • Ensure course content is engaging, accurate, and aligned with ServiceNow's evolving ecosystem.

  • Assessment & Feedback

  • Conduct assessments, quizzes, and hands-on labs to evaluate participant learning and retention.

  • Gather feedback from participants to continuously improve training effectiveness.

  • Provide post-training support and mentorship to help learners apply knowledge in real-world scenarios.

  • Collaboration & Stakeholder Engagement

  • Partner with HR, IT, and leadership teams to identify training needs and skill gaps.

  • Collaborate with ServiceNow developers, architects, and implementation consultants to ensure practical alignment of training with project requirements.

  • Stay updated on ServiceNow product roadmaps and integrate new features into training programs.

  • Continuous Improvement

  • Monitor training outcomes and recommend enhancements to programs for maximum impact.

  • Keep abreast of ServiceNow certifications, industry trends, and best practices.
  • Mentor junior trainers and contribute to the knowledge-sharing culture within the organization.
Required Skills & Qualifications
  • 8+ years of hands-on experience with ServiceNow across multiple modules.
  • Proven experience as a technical trainer, corporate trainer, or ServiceNow instructor.
  • Strong knowledge of IT Service Management (ITSM) processes and ServiceNow best practices.
  • Expertise in ServiceNow workflows, form customization, reporting, and integrations.
  • Familiarity with ServiceNow certifications such as Certified System Administrator, Certified Implementation Specialist, or Application Developer (preferred).
  • Excellent communication, presentation, and facilitation skills.
  • Ability to translate complex technical concepts into simplified learning materials.
  • Strong organizational and time management skills.
  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field.

  • ServiceNow Trainer

    2 weeks ago

    Bengaluru, Karnataka, India Weekday AI Full time

    This role is for one of Weekday's clientsMin Experience: 8 yearsLocation: BengaluruJobType: full-timeRequirementsWe are seeking a highly skilled and experienced ServiceNow Trainer to design, develop, and deliver comprehensive training programs for ServiceNow platforms and modules. The ideal candidate will have 8+ years of hands-on experience in ServiceNow...

  • ServiceNow Trainer

    2 weeks ago

    Bengaluru, Karnataka, India Weekday AI Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    This role is for one of Weekday's clientsMin Experience: 8 yearsLocation: BengaluruJobType: full-timeRequirementsWe are seeking a highly skilled and experienced ServiceNow Trainer to design, develop, and deliver comprehensive training programs for ServiceNow platforms and modules. The ideal candidate will have 8+ years of hands-on experience in ServiceNow...

  • ServiceNow Trainer

    2 weeks ago

    Bengaluru, Karnataka, India Weekday AI Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    This role is for one of Weekday's clientsMin Experience: 8 yearsLocation: BengaluruJobType: full-timeRequirementsWe are seeking a highly skilled and experienced ServiceNow Trainer to design, develop, and deliver comprehensive training programs for ServiceNow platforms and modules. The ideal candidate will have 8+ years of hands-on experience in ServiceNow...

  • ServiceNow Trainer

    2 weeks ago

    Bengaluru, Karnataka, India Weekday AI (YC W21) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    This role is for one of Weekday's clientsMin Experience: 8 yearsLocation: BengaluruJobType: full-timeRequirementsWe are seeking a highly skilled and experiencedServiceNow Trainerto design, develop, and deliver comprehensive training programs for ServiceNow platforms and modules. The ideal candidate will have8+ years of hands-on experience in ServiceNowalong...

  • ServiceNow Trainer

    7 hours ago

    Bengaluru, India Weekday AI (YC W21) Full time

    This role is for one of Weekday's clients Min Experience: 8 years Location: Bengaluru JobType: full-time RequirementsWe are seeking a highly skilled and experiencedServiceNow Trainerto design, develop, and deliver comprehensive training programs for ServiceNow platforms and modules. The ideal candidate will have8+ years of hands-on experience in...

  • Expert Training Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeServicenow Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: ServiceNow Trainer">The successful candidate will serve as a ServiceNow authorized product trainer, providing high-quality training sessions to users. This is an exciting opportunity for someone with experience in conducting ServiceNow fundamentals training and Advanced ServiceNow training (deep-level Service Now Platform concepts, basic to...

  • Servicenow Lead

    8 hours ago

    Bengaluru, India Royal Cyber Full time

    Dear Candidate, We have opening for ServiceNow Lead/Architect please find the detailed description below Company Details : Royal Cyber is a Modernized e-Business Solutions provider specializing in software deployment. We are an IBM Premier Business Partner, an IBM Authorized trainer and Microsoft Certified Gold Partner. Since its inception in 2002, our...

  • Servicenow Lead

    2 weeks ago

    Bengaluru, Karnataka, India Royal Cyber Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Dear Candidate,We have opening for ServiceNow Lead/Architect please find the detailed description belowCompany Details : Royal Cyber is a Modernized e-Business Solutions provider specializing in software deployment. We are an IBM Premier Business Partner, an IBM Authorized trainer and Microsoft Certified Gold Partner. Since its inception in 2002, our experts...

  • ▷ (Urgent Search) Service Now Trainer

    3 days ago

    Bengaluru, India Weekday AI Full time

    This role is for one of Weekday’s clients Min Experience: 8 years Location: Bengaluru JobType: full-time Requirements We are seeking an experienced and dynamic ServiceNow Trainer with at least 8+ years of professional experience, including proven expertise in training, mentoring, and guiding professionals on the ServiceNow platform. The ideal candidate...

  • Dwp servicenow administrator

    1 week ago

    Bengaluru, India Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...