Service Delivery Associate
2 weeks ago
*Leading the change management activities within a structured process framework ( ITIL)*Evaluating the change impact and organizational readiness to limit potential risk.*Supporting the Process Specialist in decisions for major changes.*Prepration of RACI Matrix.*Facilitating cross-departmental collaboration necessary for change management.*Evaluating and improving the change management processes.* Responsible for Service Review Calls with Customer.*Define KPIs with teams to ensure realization of ROI (Risk,Oppurtunites Issues) with adoption and user acceptance.*Responsible to maiantain escalation matrix (internal & extrnal) Escalates issues as necessary to deliver required service level and meet or exceed customer expectations / SLA.*Resposible to audit the changes & maintain QPI score
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service delivery engineer
1 week ago
bangalore, India Quess Full timeAbout Us “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...
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Service Delivery
2 months ago
bangalore, India Nityo Infotech Full timeService delivery,CEM, End to end, IT Infra Experience Required 4 - 10 Years Industry Type IT Employment Type Permanent Location India Roles & Responsibilities Service delivery-CEM(customer Executive Management
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Head of Service Delivery
2 weeks ago
bangalore, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...
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Associate- Customer Success and Delivery
1 week ago
bangalore, India Pococare Full timeCompany Description Pococare, short for Care with Positive Conversations, is a technology-driven healthcare organization on a mission to redefine medical emergency response in India. With a headquarters in Bangalore and service coverage in over 700 towns and cities across India, Pococare aims to reduce the percentage of people in India who do not receive...
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Product Delivery Associate
1 week ago
bangalore, India JPMorgan Chase & Co. Full timePlay a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in Payment Operations, you enable the release of products and features by overcoming...
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Head of Service Delivery
2 weeks ago
bangalore, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the Job Who we are and what do we do Innovation in every byte NPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider...
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bangalore, India NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
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Operations client service
2 weeks ago
bangalore, India State Street Corporation Full timeOperations client service - Associate Who we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting's. ...
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Service Delivery Manager
1 hour ago
bangalore, India Krish Services Group Full timeCompany DescriptionKrish is committed to helping our customers achieve their technology goals and will always emphasize the success of our customers as our top priority and in building long-term and productive relationships. Krish's goal of adding the best value to its customers with a combination of the right technology, right people, and right costs is...
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bangalore, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
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Service Delivery Manager
1 hour ago
bangalore, India Krish Services Group Full timeCompany Description Krish is committed to helping our customers achieve their technology goals and will always emphasize the success of our customers as our top priority and in building long-term and productive relationships. Krish's goal of adding the best value to its customers with a combination of the right technology, right people, and right costs is...
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Manager - Service Delivery
5 days ago
bangalore, India NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
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IT Infrastructure Service Delivery Manager
4 days ago
bangalore, India Intuitive Surgical Full timeCompany Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team,...
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IT Infrastructure Service Delivery Manager
5 days ago
bangalore, India Intuitive Full timeCompany Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse...
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Principal Engineer
2 months ago
Bangalore, India Cortex Consulting Pvt. Ltd. Full timeAbout the Role :In this leadership role, you will leverage your in-depth technical expertise and experience in service delivery to lead a team of engineers in delivering exceptional service to our clients. You will be responsible for the entire service lifecycle, from pre-sales engagement to ongoing maintenance and support.Responsibilities :- Lead and manage...
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Associate - Compliance
6 days ago
bangalore, India Corporation Service Company Full timeDesignation : Associate Compliance Location : Bangalore Schedule : 45 hours per week Hybrid Join our vibrant team at CSC, where growth and development are at the core of our values. We're dedicated to nurturing your professional journey, offering unparalleled opportunities across our local and global offices. In today's corporate...
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Customer Service Associate
3 weeks ago
Bangalore, India Danaher Full time#LI-VK1Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be...
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Service Management Delivery Specialist
2 weeks ago
bangalore, India Vodafone Full timeWhat you’ll do The Service Management Delivery Specialist delivers activities across the business cycle phases: sell, build, run. Commencing with customer engagement and identifying business growth opportunities based on the customer needs and capabilities. They create a commercially viable business case, overseeing the transition of business...
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Senior Service Delivery Manager
1 hour ago
bangalore, India Intellect Design Arena Ltd Full timeJob Role: Technical Service Delivery ManagerAbout Intellect Design Arena Ltd.Intellect Design Arena Limited is a global leader in Financial Technology for Banking, Insurance and other Financial Services. With a rich suite of products across the organization, we are an authority on vertical and integrated products that enable institutions to meet their...
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Service Delivery Management Specialist
2 weeks ago
Bangalore, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...