Client Relationship Executive

6 days ago

Mumbai, India Kazam EV Tech Private Limited Full time

Job Title: Customer Relationship Executive (CRE - Field Sales)

Location: Maharashtra - Mumbai

Industry: EV Charging / Mobility Solutions

Employment Type: Full-time

Role Overview:

We are seeking energetic and execution-oriented Customer Relationship Executives (CREs) to support our dealer network across India. As frontline representatives of Kazam, CREs will play a vital role in ensuring seamless operations, timely installations, and strong relationship management at the ground level. This role demands high accountability, proactive communication, and a customer-first mindset.

About Kazam:

Kazam is a leading provider of EV charging infrastructure and software solutions in India. We partner with OEMs, dealers, fleet operators, and end-users to enable the seamless adoption of electric mobility across the country. With a growing network of smart chargers, intuitive platform tools, and a pan-India service presence, Kazam is powering the shift toward a cleaner, more sustainable future.

Key Responsibilities:

  • Act as the on-ground SPOC for assigned dealers, ensuring smooth daily coordination.
  • Oversee and follow up on EV charger installations, ensuring timelines (TAT) and quality standards are met.
  • Coordinate with vendors, technicians, and internal teams to resolve field-level issues and delays.
  • Share real-time updates on field activity through structured same-day reporting.
  • Capture and escalate customer complaints or service issues for prompt resolution.
  • Ensure dealer adherence to Kazam's processes, SOPs, and device activation workflows.
  • Track and support collections follow-up for pending payments or documentation.
  • Promote device-to-sales ratio accuracy by coordinating with dealer sales teams.
  • Educate dealer staff on basic Kazam operations and support tools (e.g., app usage, ticket raising).
  • Assist in organizing local dealer review meetings or training sessions.
  • Collect feedback and relay insights to the KAM/CRM for continuous improvement.

Key Requirements:

  • 1–2 years of experience in Customer relationship management.
  • Experience in Automotive, EV, Mobility, or Dealer-facing industries is a plus.
  • Strong communication skills in Hindi and local regional language - Marathi & Gujarati; basic English proficiency.
  • Hands-on attitude with a willingness to travel and be on the field extensively.
  • Ability to work with basic tools like Excel, WhatsApp, and mobile apps for reporting.
  • Problem-solving mindset and a strong sense of ownership.
  • Comfortable handling multiple tasks and managing diverse stakeholders.

What We Offer:

  • Ground-level exposure in India's fast-evolving EV ecosystem.
  • Opportunity to work with top OEM dealers and field professionals.
  • Structured career growth towards KAM/CRM roles.
  • Competitive salary and travel reimbursements.

● Collaborative work culture focused on learning and accountability.

Job Types: Full-time, Permanent

Pay: ₹400, ₹600,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • Do you know Marathi & Gujarati?
  • Are you comfortable for Regional Travel as per job requirements?

Work Location: In person

  • Client Relationship Executive

    2 days ago

    Mumbai, India Shubham Tanks and Liners Full time

    Job Details - Job Title - Client Relationship Executive - Country INDIA - Region - City - Mumbai - Industry - Salary - 0 - 0 - Department - Sales - No. Of Position - 1 - Job Type 0 - ZipCode - Work Experience 0 - 0 (Yrs) - Education Required **Job Description**: - Description - **JOB DESCRIPTION** Job Title - Customer Relationship...

  • Client Relationship Executive

    2 days ago

    Mumbai, Maharashtra, India Little Star Casting Full time

    Job Description: Client Relationship Executive (Kids Casting) Company: Little Star Casting Location: Malad, Mumbai Position: Full-time, Work from Office Key Responsibilities: - Client Engagement: Call prospective clients from provided data to introduce Little Star Casting's services. - Meeting Coordination: Arrange and schedule meetings with parents to...

  • Client Relationship Executive

    2 weeks ago

    Juhu, Mumbai, Maharashtra, India Skillgenic Full time

    Client Relationship Executive - NRI Services **Location**: Mumbai (Work from Home) **Work Profile**: As a Client Relationship Executive specializing in NRI Services, you will be responsible for maintaining strong relationships with our NRI clients. You will offer them a range of services related to investment, insurance, tax, and estate planning to meet...

  • Client Relationship Executive

    1 week ago

    Prabhadevi, Mumbai, Maharashtra, India ATO (I) Limited Full time

    **Company : ATO India Limited** **Industry : Logistics & Transportation** **Designation : Client Relationship Executive** **Job Roles**: - Build and maintain strong client relationships to ensure satisfaction and long-term loyalty. - Address client inquiries, resolve complaints, and provide timely updates on shipment progress. - Coordinate with internal...

  • Client Relationship Executive

    2 days ago

    Powai, Mumbai, Maharashtra, India Trijog Know Your Mind Full time

    **Job Summary**: **Key Responsibilities**: **Client Management**: - **Client Onboarding**: Manage the complete onboarding process for new clients, including documentation and payment initiation. - **Client Relationship Management**: Build and maintain strong client relationships through regular communication and understanding of client needs. - **Client...

  • Client Relationship Executive

    1 week ago

    Mumbai, Maharashtra, India Cryoviva Biotech Pvt Ltd Full time

    Cryoviva Biotech Private Limited founded in 2006 by RJ Corp specializes in providing high-quality umbilical cord blood stem cell processing and storage for private and public donations The company is based in Gurgaon and offers state-of-the-art processing and storage technology approved by international authorities TasksThis is a full-time on-site role for...

  • Client Relationship Executive

    1 week ago

    Mumbai, India Expert Placements Full time

    Hiring for Multiple Sectors across Mumbai, Navi Mumbai & Thane location. Profiles: - Client relationship, Customer Service Executive, Business Development, Sales Manager, etc SECTOR: - Bpo, Kpo, Real Estate, IT, learning and Development, etc. Salary Range: - 15k to 50k Kindly call on 9819144147 or 9619715696 for more information. Expert...

  • Client Relationship Manager

    2 weeks ago

    Mumbai, Maharashtra, India eBikeGo® Full time

    Job Role : Client Relationship Manager / Client Relationship ExecutiveLocation: Mumbai (Andheri East)Min Exp - 3 Yrs( Client relationship management)Job Summary:We are looking for a dynamic and results-driven Client Representative to strengthen and grow our strategic client relationships. This role involves driving revenue growth, managing high-value...

  • Client Relationship Executive

    2 weeks ago

    Mumbai, Maharashtra, India Classic Ornaments Full time

    Reach out to new clients met through exhibitions to build relationships and understand their needs. - Convert new clients into regular clients through regular communication and tailored support. - Re-engage with inactive clients to understand their needs and preferences. - Maintain regular communication with clients to ensure satisfaction and loyalty. -...

  • Client Relationship Manager

    2 weeks ago

    Mumbai, Maharashtra, India eBikeGo® Full time

    Job Role : Client Relationship Manager / Client Relationship ExecutiveLocation: Mumbai (Andheri East)Min Exp - 3 Yrs( Client relationship management) Job Summary:We are looking for a dynamic and results-driven Client Representative to strengthen and grow our strategic client relationships. This role involves driving revenue growth, managing high-value...