Business Process Automation Manager

4 days ago

Pune, India Ecolab Global Services Full time

Ecolab is seeking a Business Process Automation/Analysis Manager within the company's Global Business Services, responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies. The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization.

Shift: UK Shift, 12 to 9pm

What You Will Do:

  • Manages and supports team of Business Analysts
  • Responsible for project portfolio and successful delivery of all prioritized projects
  • Identifies organizational barriers; works with Global Capability Owners and Delivery Leads, Service Excellence COE, Digital resources, respective functional managers, and/or Process Leaders to recommend and implement solutions
  • Assesses and critiques resources for projects. Participates in project selection and prioritization process, determines benefits, recommends resources/team members
  • Coordinate activities and project evaluations to support Global End-to-End Process and Technology Council meeting
  • Responsible for timely project results, tracks improvements, ensures control, and maintains accountability
  • Coaches and mentors operational teams in project management and business analysis (as needed)
  • Seeks out and quantifies process and technology driven improvement opportunities
  • Assesses and identifies risk to fulfill the defined objectives
  • Organizes, plans, reviews, and communicates status of projects managed within portfolio to leaders and stakeholders
  • Trains and mentors project team members in project management methodologies
  • Responsible for driving adoption and ongoing monitoring of solutions to ensure they maintain delivered benefits and efficiencies
  • Networks with internal/external resources to bring best practices to the projects/organization
  • Models operational excellence, visibly demonstrating leadership/change management behaviors

Minimum Qualifications:

  • Bachelors degree with minimum 8-10 years of professional experience; or advanced degree with minimum 4-6 years experience
  • Ability to communicate well and translate between business processes and technology requirements and teams
  • Formal project management experience or proven skills, preferably in Technology, Finance or Business Services
  • Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members
  • Proven success initiating change and ability to communicate and influence at all levels of the organization
  • Excellent English written and verbal communication skills
  • Experience with one or more automation platforms such as ServiceNow

Preferred Qualifications:

  • Advanced degree preferred
  • Relevant experience in Technology, Finance or Business Services processes
  • Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified
  • Self-driven, outcomes-oriented performer
  • Strong analytical skills
  • Excellent verbal and written communication skills
  • Proficient in Excel and PowerPoint
  • Fluent in local language and capable in English
  • Low-code development, various platforms

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