Business Process Automation Analyst

5 days ago

Pune, India Ecolab Global Services Full time

Ecolab is seeking a Business Process Automation Analyst within the company's Global Business Services to support and deliver key initiatives providing project intake, planning, and identification of scalable global tools to address process challenges while enhancing workflow and automation efficiencies.

Location: The position is based in our office in Pune.

Shift: UK Shift, 12 to 9pm

Work Situation: Hybrid, in office 3 days a week

Business Analyst Main Responsibilities:

  • Manage project intake and prioritization of requests
  • Contribute to project management actives and ensuring successful delivery from identification through deployment
  • Collaborate with business and process improvement teams to evaluate automation opportunities
  • Participate in process design, business requirement definition, design reviews, testing, training support and user adoption
  • Engage in Vendor and technology selection RFP/RFI
  • Facilitate process reviews to identify automation opportunities and requirements
  • Partner with Ecolab Digital teams to evaluate appropriate technology to solve process challenges
  • Provide analytical support for complex technical processes
  • Provide process governance while maintaining strong deployment and/or onboarding controls
  • Monitor solutions to ensure they maintain benefits and efficiencies
  • Keep stakeholders updated regularly, communicate risks, and gather feedback

Minimum Qualifications:

  • Bachelors degree with minimum 5 years of professional experience; or advanced degree with minimum 3-5 years experience
  • Formal project management experience or proven skills, preferably in Finance or Business Services
  • Excellent English written and verbal communication skills
  • Excellent interpersonal skills and ability to partner across teams and levels within the organization
  • Experience with one or more automation platforms such as ServiceNow

Preferred Qualifications:

  • Advanced degree preferred
  • Relevant experience in Finance or Business Services processes
  • Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified
  • Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members
  • Self-driven, outcomes-oriented performer
  • Proven success initiating change and ability to communicate and influence at all levels of the organization
  • Strong analytical skills
  • Proficient in Excel and PowerPoint
  • Fluent in local language and capable in English
  • Low-code development, various platforms

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