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Customer Support Associate
4 weeks ago
Pay: ₹20, ₹30,000.00 per month
Job description:
Role Overview
We are hiring for an International Voice Process where you will handle customer queries over calls, provide timely resolutions, and ensure excellent service delivery.
Responsibilities
- Handle inbound/outbound international calls.
- Resolve customer queries and escalate complex issues.
- Maintain call records and ensure SLA adherence.
- Deliver high-quality customer service with clear communication.
Eligibility
- Minimum 6 months of experience in Voice Process (International preferred).
- Excellent English communication skills (no MTI/RTI).
- Education: Graduate / Undergraduate.
Salary & Benefits
- ₹29,000 CTC (Based on experience).
- 5.5 days working, rotational shifts & offs.
- Cab facilities: Odd-hour cabs for females, ₹180/day allowance for males.
Job Type: Full-time
Pay: ₹20, ₹29,000.00 per month
Benefits:
- Provident Fund
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Customer support: 1 year (Required)
Location:
- Jaipur, Rajasthan (Required)
Work Location: In person
Speak with the employer