Customer Support Executive

3 days ago

Jagatpura Jaipur Rajasthan, India Impetus consulting associate Full time

Position Title: Virtual Patient Relationship Manager

Description: Our healthcare organization is seeking a Virtual Patient Relationship Manager (VPRM) to

provide exceptional customer service to current and potential patients. The VPRM will be responsible

for handling inbound and outbound calls related to doctor and specialist information, appointment

scheduling, and general patient concerns. The position is located within the hospital premises, and the

relationships with each caller.

**Responsibilities**:

- Manage inbound and outbound calls from patients seeking information on doctors andspecialists,

appointment scheduling, and general patient concerns.
- Make outbound calls to gather feedback and follow-up with patients.
- Respond to emergency code announcements in a timely and professional manner.
- Maintain high levels of professionalism with patients while building strong relationships with each

caller.
- Update patient data in the patient service database after each call.
- Maintain regular communication with the management team.

Qualifications:

- Must be 18 years of age or older.
- A graduate or pursuing graduation.
- Excellent verbal and written communication skills in Gujarati, Hindi, and English.
- Ability to always remain professional and courteous with patients.
- Must be available to work during holidays and weekends.

Other Information:

- Current rotational shifts are between 7 am to 11 pm.
- As per the requirement of process shift will be rotational 24*7.
- Rotational shift will be between 7 am to 8 pm for females.
- Each shift will be 9 hours (8 hours working and 1 hour break)
- Rotational week off.
- 4 weeks off in a month.
- Festival days are working, as people still get ill on holidays.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9145800779

  • Customer Support Executive

    2 days ago

    Jagatpura, Jaipur, Rajasthan, India :One Plus Consultant Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Description: Customer Support ExecutiveLocation: JagatpuraIndustry: Automobile / Smart Helmets / Consumer TechExperience: 1–3 YearsEmployment Type: Full-timeJob SummaryWe are seeking a proactive and empathetic Customer Support Executive to manage customer queries, resolve issues, and ensure a seamless post-sales experience. The ideal candidate should...

  • Cse (Customer Support Executive)

    3 days ago

    Jagatpura, Jaipur, Rajasthan, India Grow Hopes Full time

    Job Title: Customer Service Executive , Regular / Permanent, Fresher Location: Jaipur Salary Range: ₹18K CTC - ₹22K CTC per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our Domestic clientele. Whether you're a seasoned professional or a fresh...

  • Customer Support Executive

    4 days ago

    Jagatpura, Jaipur, Rajasthan, India :One Plus Consultant Full time

    **Job Description: Customer Support Executive** Location: Jagatpura Industry: Automobile / Smart Helmets / Consumer Tech Experience: 1-3 Years Employment Type: Full-time **Job Summary** **Key Responsibilities** - Provide accurate information about products, services, warranties, and return policies. - Coordinate with internal teams (warehouse, service,...

  • Customer Support Executive

    1 week ago

    Jagatpura, Jaipur, Rajasthan, India VisionaryHire Full time

    Job Title**:Customer Service Executive (Voice Support)** Location**:Jagatpura**, Jaipur, Rajasthan **Job Type**: Full-Time | On-Site | Day Shift (9 Hours) **Job Overview**: We are seeking dedicated and fluent English-speaking professionals to join our customer service team. The role involves handling inbound and outbound voice calls to assist customers,...

  • Customer Support Executive

    1 week ago

    Jagatpura, Jaipur, Rajasthan, India VisionaryHire Full time

    **Job Title: Customer Support Executive** **Location**: jagatpura, jaipur **Job Type**: Full-time **Experience**: 0-1 year (Freshers welcome) **Minimum Age**: 18 years **minimum education - 12th pass with certificates** **Salary - 12-25k (based on process)** **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional...

  • Customer Support Executive

    4 days ago

    Jagatpura, Jaipur, Rajasthan, India Girnarcare pvt. Ltd Full time

    **Location**: Jaipur **Job Type**: Full-time, Permanent We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for informing customers about our products, handling their queries, understanding their requirements, and providing effective solutions to their concerns. **Key Responsibilities**: - Address...

  • Customer Support Executive

    3 days ago

    Jagatpura, Jaipur, Rajasthan, India Girnarcare pvt. Ltd Full time

    **Location**: Jaipur **Job Type**: Full-time, Permanent We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for informing customers about our products, handling their queries, understanding their requirements, and providing effective solutions to their concerns. **Key Responsibilities**: - Address...

  • Customer Support Executive

    6 days ago

    Jagatpura, Jaipur, Rajasthan, India VisionaryHire Full time

    **Job Title: Customer Support Executive** **Location**: jagatpura, jaipur **Job Type**: Full-time **Freshers welcome** **Minimum Age**: 18 years **Minimum education - 12th pass with certificates** **Salary - Rs.12000-Rs.16500/- (Based on process)** **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional manner. - Assist...

  • Customer Support Executive

    2 weeks ago

    Jagatpura, Jaipur, Rajasthan, India Unique Power Technologies Full time

    _**Salary Range - 14k-17k**_ - **Experience - 0.6-1 yr**_ - **Fluency in English Communication**_ - **Responsibilities**_ 1. Engaging & converting the marketing leads through calling & messaging. 2. Keep track of customers’ queries & resolve them by providing effective solutions. 3. Maintaining contact and following up with the remaining leads. 4....

  • Customer Support Executive

    2 weeks ago

    Jagatpura, Jaipur, Rajasthan, India WeDigTech Full time

    Roles & Responsibilities: 1. We are looking for someone to review chat and incoming inquiries to support our service team on evenings and weekends. 5. Regular communications with team through slack and track the follow-ups to customer satisfaction. 6. Comfortable working on festival holidays & in rotational shift, specifically in night shift. 1....